Breaking Down Operational Silos: Part II

Operational excellence can be defined as the ability to meet—or ideally, exceed—the targets and metrics set by senior management every year. This requires organizations to clearly define their goals, align them throughout the parts of the business, and use a holistic approach to ensuring its strategic and improvement efforts are seamlessly executed with the right supporting resources. However, that is easier said than done. In many organizations strategy and performance improvement efforts are disjointed or happen in silos. This often results in limited results, conflicting goals and efforts, or overlooked collaboration opportunities for execution and resource optimization. 

One approach to solving this dilemma is the integration of key support functions—those responsible for continuous improvement, project execution, and performance management.

Join us as APQC’s Holly Lyke-Ho-Gland, expands on our July webinar with Park Place Lexus, and discusses findings from its recent research on how organizations can break down the silos between functions to help achieve operational excellence. This webinar will:

  • outline the driving factors and benefits of integration,
  • discuss which functions to consider integrating, and
  • provide information on the processes and methods organizations use to achieve integration.