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Welcome to APQC. For more than 30 years, our goal has been to make best practices your practices.

Carla O'Dell, President

Expertise to Support Your Business Excellence initiatives.

As a member-based nonprofit specializing in benchmarking, knowledge management, measurement, and process improvement, we’ve spent the last 34 years working with leading organizations to assess and improve their performance.


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Founded in 1977 as a member-based non-profit, APQC has helped hundreds of organizations worldwide adapt to rapidly changing environments, build new and better ways of working, and succeed in a competitive marketplace.
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