Check out our webinars!

APQC hosts monthly webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls, we invite external thought leaders and practitioners to present their ideas and insights. This list includes the webinar recordings and presentation slides from webinars that took place during 2016.  If you have any questions about the webinars please contact webinars@apqc.org.

2017

Presentation

Speaker

Topic Area Date View
Benchmarking HCM Strategy Elissa Tucker, APQC Human Capital Management July 2017

Member Only

Watch

PDF

Breaking Down Operational Silos - A Case Study Presentation Jamie Capehart, former Process Improvement Specialist wth Park Place Dealerships Process and Performance Management July 2017

Member Only

Watch 

PDF

Supplier Relationship Management: Best Fit vs. Best Practices Kate Vitasek, University of Tennessee's (UT) faculty member & APQC's Joe Tillman Supply Chain Management July 2017

Member Only

Watch

PDF

Building a Mature Knowledge Management Program Lauren Trees, APQC Knowledge Management July 2017

Member Only

Watch 

PDF

Benchmarking in the Supply Chain Joe Tillman, APQC and Rick Gott, W.L. Gore and Associates Supply Chain Management June 2017

Member Only 

Watch

PDF

Ask the Experts: The Softer Side of Process - People! Jeff Varney, Holly Lyke-Ho-Gland, & Elissa Tucker; APQC Process and Performance Management June 2017

Member Only 

Watch

PDF

Planning and Management Accounting: Finance Must Be Relevant in our Data-Driven Era Marisa Brown and Michael Sims, APQC Financial Management June 2017

Member Only 

Watch

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An HR Manager's Experience Driving Business Transformation Cheryl Blake, Sumitomo Corporation of America Human Capital Management June 2017

Member Only

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Analyzing the KM Achievement Gap: Are We Getting the Most of Out Our KM Programs? Simmon Trussler, IKnow LLC Knowledge Management June 2017

Member Only

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How Automation, Personalization, and Integration are Changing the Face of KM Dr. Carla O'Dell & Lauren Trees, APQC Knowledge Management May 2017

Member Only

Watch

PDF

The Challenges of Building an Analytics Center of Excellence Jonathan Whitaker, CHAINalytics Supply Chain Management May 2017

Public

Watch

PDF

Benchmarking and Improving HR Cost, Efficiency, and Productivity Elissa Tucker, APQC Human Capital Management May 2017

Member Only

Watch

PDF

How to Avoid Immature Forms of Driver-Based Financial Performance Planning Dean Sorensen Financial Management May 2017

Member Only

Watch

PDF

Innovation in the Process Classification Framework John Tesmer, APQC and Pierre Crevolin, NACE Process and Performance Management May 2017

Member Only

Watch

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Transforming Financial Planning and Analysis Jack Alexander, a former CFO turned consultant and author Financial Management April 2017

Member Only 

Watch

PDF

Supply Chain Planning Joe Tillman, APQC Supply Chain Management April 2017

Member Only

Watch

PDF

Identifying & Communicating the Value of BPM in a Digital World Dr. Mathias Kirchmer, BPM-D Process and Performance Management April 2017

Member Only

Watch

PDF

Surviving the Gartner Hype Cycle For Your Enterprise Social Network Darrin Brogran, The Chartis Group Knowledge Management April 2017

Public 

Watch

PDF

Leveraging APQC's Partnership and Methodology to Set the Foundation for Human Capital Transformation Rockwell Collins Human Capital Management April 2017

Member Only

Watch

PDF

Strategic Workforce Planning Best and Next Practices Elissa Tucker, APQC & Susan Steele, IBM Human Capital Management March 2017

Public

Watch

PDF

Putting the Process Framework Into Action Holly Lyke-Ho-Gland Process & Performance Management March 2017

Public

Watch

PDF

Blueprint for Success: Planning and Management Accounting Mary Driscoll, APQC Financial Management March 2017

Member Only

Watch

PDF

What We Can Learn From AirBnB On Building Trust and Encouraging Knowledge Sharing Alok Gupta, data science manager at Airbnb Knowledge Management

March 2017

Public

Watch

PDF

Arm Yourself For Success In Developing The Warehouse of the Future Chris Elliott, Blue Horseshoe Supply Chain Management March 2017

Public

Watch

PDF

Benchmarking Basics to Best Practices: An Ask the Experts Session Jeff Varney, Holly Lyke-Ho-Gland, Jonathan Kraft; APQC Process & Performance Management

March

2017

Member Only

Watch

Preparing for the Future of Work: Ask the Experts Q&A Session Cindy Hubert, Lauren Trees, & Elissa Tucker; APQC Knowledge Management March 2017

Member Only

Watch

PDF

Tactical and Practical Tips for Surviving the 6 Change Reactions Haydn Shaw Process and Performance Management  February 2017

Public

Watch

PDF

The Future of Work: Transforming How Employees Interact, Collaborate, and Share Knowledge Cindy Hubert and Lauren Trees, APQC Knowledge Management & Human Capital Management February 2017

Member Only 

Watch

PDF

What's Ahead for Supply Chain in 2017? Joe Tillman, APQC Supply Chain Management February 2017

Member Only

Watch

PDF

2017 Financial Management Outlook Survey Results Mary Driscoll, APQC Financial Management February 2017

Member Only

Watch 

PDF

Practical Tools to Evaluate, Update, and Measure Your KM Portfolio Lauren Trees and Darcy Lemons, APQC Knowledge Management January 2017

Member Only

Watch

PDF

What's Keeping Your Peers Up At Night?: 2017's Process and Performance Management Challenges Holly Lyke-Ho-Gland, APQC Process and Performance Management January 2017

Public

Watch

PDF

Don't Let People Challenges Get in the Way of Success Elissa Tucker, APQC Human Capital Management January 2017

Member Only

Watch

PDF

New Benchmarks for Shared Services Brad DeMent and Trey Robinson, ScottMadden Financial Management January 2017

Public

Watch

PDF

How to Pick the Right Supply Chain Measures Marisa Brown and Joe Tillman, APQC Supply Chain Management January 2017

Member Only

Watch

PDF

2016

Presentation

Speaker

Topic Area Date View
Communities of Practice: What Works and What's New? Lauren Trees, APQC Knowledge Management December 2016

Public

Watch

PDF

Finalizing Organizational Reporting Changes for the New Revenue Recognition Standard Holly Lyke-Ho-Gland, Mary Driscoll; APQC and Jeff Johnson, EY Financial Management and Process and Performance Management December 2016

Public 

Watch

PDF

Setting the Foundation for Making Data-Driven Talent Decisions Holly Lyke-Ho-Gland, Michael Sims, Elissa Tucker; APQC Human Capital Management December 2016

Member Only

Watch

PDF

Disconnected in the DC: Why Metrics Matter Scott Hardesty, Coca-Cola Parts (CCP) and Joe Tillman, APQC Supply Chain Management December 2016

Member Only

Watch

PDF

From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today! Holly Lyke-Ho-Gland, Rachele Collins, Elissa Tucker, Mary Driscoll, and Andrea Stroud Benchmarking November 2016

Member Only

Watch

PDF

The PCF® Journey: Getting the Answers You Need to Succeed John Tesmer, APQC Process and Performance Management October 2016

Public

Watch

PDF

Enhancing Logistics Operations in the Upstream Oil & Gas Industry Corey Vickers, Chevron Supply Chain Management October 2016

Public

Watch

PDF

Extracting Big Knowledge from Big Data Scott Leeb, Iknow LLC Knowledge Management October 2016

Public

Watch

PDF

Finance Transformation: Aiming at Internal Customers' True Needs Mary Driscoll, APQC Financial Management October 2016

Public

Watch

PDF

Rookie Smarts: Why Learning Beats Knowing in the New Game of Work Liz Wiseman, The Wiseman Group Human Capital Management October 2016

Public

Watch

PDF

Analytics in the Supply Chain Andrea Stroud, APQC Supply Chain Management September 2016

Public

Watch

PDF

3 C's of KM Strategy: Collect, Connect, and Collaborate Members of the U.S. Army Corps of Engineers (USACE) and Cindy Hubert Knowledge Management September 2016

Public

Watch

PDF

How Decision Management is Changing the World of Process Tom Debevoise, Signavio Process and Performance Management September 2016

Public

Watch

PDF

Organization Design is Business Critical (Apparently) Simon Gott and Steve Hearsum, Roffey Park Human Capital Management September 2016

Public 

Watch

PDF

Using Process Improvement Principles to Achieve Human Capital Objectives Rachele Collins, APQC Human Capital Management August 2016

Public

Watch

PDF

How Leaders Adapt Their Supply Chains Murillo Xavier, HP Supply Chain Management August 2016

Public

Watch

PDF

Fixing Finance Processes? Start with the Core Concepts of Business Process Management Mary Driscoll and Holly-Lyke-Ho-Gland, APQC Financial Management August 2016

Public

Watch

PDF

Mapping Lessons Learned to Improve Contextual Learning at NASA NASA Goddard Space Flight Center’s Chief Knowledge Officer, Dr. Edward Rogers, and Knowledge Management Lead, Barbara Fillip Knowledge Management August 2016

Public

Watch

PDF

Benchmarking for Peak People Performance John Tesmer and Elissa Tucker, APQC Human Capital Management July 2016

Public

Watch

PDF

What Leaders Want Now From Financial Process Improvement Mary Driscoll Financial Management July 2016

Public

Watch

PDF

Supply Chain Integration Xenophon Koufteros, Texas A&M University Supply Chain Management July 2016

Public

Watch

PDF

Connect Your Knowledge to Your Processes Darcy Lemons and Lauren Trees Knowledge Management July 2016

Public

Watch

PDF

The Digitally Deluded Leader

Steve Hearsum, Roffey Park

Human Capital Management June 2016

Public

Watch

PDF

How to Tie Knowledge to Process Holly Lyke-Ho-Gland and Lauren Trees, APQC Process and Performance Management June 2016

Public

Watch

PDF

How to Drive Innovation in your Supply Chain: Building Capabilities to meet Opportunities

Morgan Swink, TCU

Susan Golicic, Colorado State

Andrea Stroud, APQC

Supply Chain Management June 2016

Public

Watch

PDF

Cutting the Cost of Order Processing

Jason Anderson, Esker Financial Management June 2016

Public

Watch

PDF

Fast, Furious, and Fiscally Responsible: Reduce Costs, Increase Productivity and Unite Employees with Facilitated Collaboration

FMC Technologies Knowledge Management June 2016

Public

Watch

PDF

Improving Procure-to-Pay May Be Easier Than You Realize Jess Scheer, APQC Supply Chain Management/ Financial Management May 2016

Public

Watch

PDF

Predictive Analytics, Process, and Cognitive Computing: A Roadmap for the Future Dr. Carla O'Dell and Holly Lyke-Ho-Gland, APQC Process and Performance Management May 2016

Public

Watch

PDF

Accelerating Service Delivery Through KM & People Practices Bindu James and Suprabha Subramaniam, KM & People Practices Knowledge Management May 2016

Public

Watch

PDF

Creating a Culture of Engagement Don MacPherson, Modern Survey and Elissa Tucker, APQC Human Capital Management May 2016

Public

Watch

PDF

Integrated Business Planning Dean Sorensen Supply Chain Management April 2016

Public

Watch

PDF

3 Keys to Building a Strategic Mentoring Program Susan Moss, Cardinal Health and Phil George, MentorCliQ Knowledge Management/ Human Capital Management April 2016

Public 

Watch

PDF

What Drives Organizational Agility? Holly Lyke-Ho-Gland, APQC Process and Performance Management April 2016

Public

Watch

PDF

Strategic People Analytics Alec Levenson, Center for Effective Organizations Analytics April 2016

Public

Watch

PDF

Moving Up the FP&A Maturity Ladder with Real-time Analytics Jeffrey Wuest, SynFiny Advisors LLC Financial Management April 2016

Public

Watch

PDF

Putting the Performance in Process Management Lori Selsberg, EMC Process and Performance Mangement  March 2016

Public

Watch

PDF

Unraveling Key Procure-to-Pay Performance Metrics Steve Wright, PwC; Brian Delaney and Pete Domanko, Strategy& (Part of the PwC network) Supply Chain Management  March 2016

Public

Watch

PDF

Financial Shared Services: A Whole New Ballgame Brad DeMent and Trey Robinson, ScottMadden Financial Management  March 2016

Public 

Watch

PDF

Workplace Mentoring for Technical and Nontechnical Audiences Elissa Tucker and Lauren Trees, APQC Knowledge Management/ Human Capital Management  March 2016

Public

Watch

PDF

Straight out of Supply Chain: Supply Chain Priorities for 2016 Andrea Stroud, APQC Supply Chain Management  March 2016

Public

Watch

PDF

Talent Assessments: Helping Managers Make Better Hires and Build Top Performing Teams Kris Dunn, Kinetix and Marisa Brown & Elissa Tucker, APQC Human Capital Management February 2016

Public

Watch

PDF

Sustainable Process Transformation in Finance and Accounting Gabe Zubiazarreta, Silicon Valley Accountants Financial Management/ Process and Performance Management  February 2016

Public

Watch

PDF

Wikimedia Loves Knowledge: What You Can Learn from One of the Top 10 Websites in the World Dr. Rosemary Rein, Wikimedia Foundation Knowledge Management  February 2016

Public

Watch

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What Attracts Talent to the Supply Chain Field- Part 1 Andrea Stroud, APQC and Oliver York, The Coca-Cola Company Supply Chain Management  January 2016

Public

Watch

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Redefining AP: Your Role as the Financial Strategist Henry Iams, Paystream Advisors Financial Management  January 2016

Public

Watch

PDF

Knowledge Management in 2016: Questions and Predictions Carla O'Dell and Lauren Trees, APQC Knowledge Management  January 2016

Public

Watch

PDF

What's Keeping Your Peers Up at Night? 2016's Top Process Challenges!  Holly Lyke-Ho-Gland, APQC Process and Performance Management  January 2016

Public

Watch

PDF

New Year, New Trends: HR Technology Plans for 2016 Stacey Harris and Erin Spencer, Sierra-Cedar Human Capital Management  January 2016

Public

Watch

PDF