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Why is managing the change process in KM so hard?
Admittedly, I have carried a banner (and passion) for knowledge management (KM) for 2 decades. APQC’s research and hands-on work with our members has resulted in a proven framework and a formula for successfully implementing KM; yet we hear time and time again of “failed” KM implementations. We go…
Knowledge Management Spotlight: How Gamification Can Identify Unwritten Rules in KM Program
Lisa Austin, Manager, Knowledge & Information Management, and Georgette Suggs, Document Management Specialist -- KM, from Williams and Bush Brothers & Company talk about unwritten rules that will make or break your KM program, how leaders create unwritten rules, and how KM Gamification can…
Knowledge Management Spotlight: Accenture Shows Why KM Taxonomy Is Critical
Sue Baktis, Senior Manager with Accenture, talks about how vocabulary, standardization and buy in from key stakeholders are the keys to building the right knowledge management taxonomy. She also explains how to create good taxonomy that will help boost business goals.
Human Capital Management: Latest Research and Trends
For more than 30 years, APQC has studied how leading organizations, government agencies, and non-profits make the most of their greatest asset: people. Now more than ever, human capital management (HCM) is about doing more with less, and APQC has the vital HCM information you need to make sure your…
Ford Motor Company Drives Environmental Performance through Standardization
Last month, APQC hosted a webinar with Lawrence Merritt, Jr., Manager of Global Environmental Policy at Ford Motor Company’s Environmental Quality Office. Merritt discussed Ford’s implementation of its environmental operating system (EOS). Ford has established a robust manufacturing…
Got Process? How Using Process Frameworks Can Improve Business Performance
I recently talked with Carla Wolfe, Senior Business Analyst at Elevations Credit Union, to discuss how her organization used APQC’s Process Classification Framework (PCF) and other tools to build an Enterprise Process Map and how the organization’s collaborative use of software tools provided a…
The Innovators from 2014 Edison Awards
It is no secret around APQC that I am a big fan of Elon Musk, the CEO of Tesla Motors and CEO and Chief Designer SpaceX and SolarCity. Not only is he a remarkable engineer, designer, and visionary (check out the products he has developed here), Musk is committed to making the world a better place…
Oil and Gas Leaders Say Finding STEM Talent Top Priority (Infographic)
Job growth is booming in the oil and gas industry. The Hays Oil & Gas 2014 Global Job Index showed an increase in available oil and gas jobs in the first quarter, and strong growth is expected throughout 2014. But oil and gas still faces a significant shortage of skilled talent. Industry job…
Top 10 Reasons Knowledge Management Communities of Practice Succeed
I was recently asked to ruminate on the warning signs of a failing community of practice and it occurred to me that maybe a better topic to start would be the de(signs) of CoPs to keep them from failing in the first place. After all, if you do these things first, you won’t have to worry as much…
Three Questions About CFO Leadership Strategies with Samuel Dergel of Stanton Chase
I recently asked Samuel Dergel, author of Guide to CFO Success: Leadership Strategies for Corporate Financial Professionals, three critical questions for CFOs. This prompted a discussion about interest in STEM talent in finance, relationship maps, and practical wisdom for business decision makers…