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Tips for Talking About Performance

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When you sit down for your annual performance discussion, will the conversation focus on reviewing 2018 or planning for a better 2019? For several years, employers have been debating whether the performance management process should dissect past performance or support future contributions. MITRE…

Blockchain Security: Insights from XChain2

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Blockchain for business: It is no longer just a concept; organizations are actively creating solutions. There is currently a great deal of experimentation and investment in this emerging technology. Even hosting and cloud vendors (e.g., Amazon Web Services) are now moving to offer blockchain.…

Romaine Lettuce Recall: A Case for Blockchain?

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With recent food safety crises such as the pre-Thanksgiving U.S. recall on romaine lettuce due to an E. coli outbreak, I have heard people calling for increased traceability of food and a greater ability to track products back to their origins. Thankfully, a few days ago the Centers for…

4 Reasons Not to Fear Robotic Process Automation

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Robotic process automation (RPA) has quickly become inevitable. In March of 2018, APQC interviewed Tilak Banerjee, a director at Dell-EMC, on RPA: “When we started in 2015, RPA was more or less a new concept in the shared services industry,” said Banerjee. “Right now, a lot of companies I talk to…