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7 Ways Smart Businesses Use Benchmarking

What Is Benchmarking?

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At APQC, we define Benchmarking as the practice of being humble enough to admit that someone else is better at something and being wise enough to learn how to match and even surpass them at it.  Webster defines it as “to evaluate or check (something) by comparison with a standard.” The origins…

Building a Sustainable BPM Program

Building a Sustainable BPM Program

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There are many disparate business process management (BPM) models available. It can be difficult to sift through all the options and determine which one will prove sustainable and instill leadership with confidence in your program. I recently talked to Cargill’s Stacey Vokrot-Mello and Leslie…