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Now is the Time For Radical Innovation

Now is the Time for Radical Innovation


I recently re-connected with Steve Wunker, managing director of New Market Advisors, about innovation. Steve and I have collaborated many times over the years, starting in 2007 when APQC, IBM, and Innosight developed innovation archetypes (like personality types) highlighted in our published…

Many Reasons To Benchmark

The Many Reasons to Benchmark 


A surveyor's mark cut in a wall, pillar, or building and used as a reference point in measuring altitudes. A standard or point of reference against which things may be compared or assessed.  What am I talking about? A benchmark, of course. The later definition is where we will focus our…

5 KM Best Practices To Fix Virtual Working

5 KM Best Practices to Fix Virtual Collaboration


As employees adjust to the “new normal” of more virtual work, many organizations are struggling to keep information flowing and replicate the teamwork that usually occurs in the office. Employees can collaborate without being together, but it doesn’t happen as naturally. It requires deliberate…

How Remote Pictionary

How to Play Remote Pictionary


COVID-19 has led to an explosion of virtual happy hours, coffee bars, and other digital events as organizations look for ways to boost morale and keep spirits high during an uncertain time. At APQC, we are privileged to be able to hear strategies and insights about what our members—some of the most…