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4 Symptoms You have Organizational Silos


Organizational silos are a pervasive challenge for most organizations and 73% of organizations feel that breaking down silos is vital to their success. The need to address silos makes sense given that many factors of our professional lives set us up to work best in silos; going as far back as…

AI Won’t Replace Knowledge Managers' Jobs…Yet


According to artificial intelligence expert Kai-Fu Lee, 40 percent of today’s jobs will be replaced by robots by the year 2035. Will one of those jobs be knowledge manager? At APQC’s 2019 KM Conference, attendees talked about how advanced tech would impact the future of KM. Many attendees expect…

4 Building Blocks for Talent Acquisition Transformation

Following is a guest post from Melissa Thompson, VP Talent Acquisition at McGraw-Hill. Thompson’s work at McGraw-Hill illustrates how to set the foundation for a successful transformation by focusing not just on technology, but also on people and processes. Learn more from the on-demand APQC …

KM in the Cloud: The Good, the Bad, and the Ugly


KM is constantly evolving. One of the people I turn to for insight on where the puck is heading is APQC Chairman of the Board Carla O’Dell, who has been predicting the Next Big Thing in KM since the 1990s. A few weeks ago I asked Carla about this year’s important developments and what she expects…