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Five Tips for Coping with Holiday Work Stress


The end-of-year holiday season is a time for friends, family, parties, and gifts, but it is also a time for project close-outs, strategic planning, and budgeting for the next fiscal year. Juggling all of these home and work demands at the same time can be stressful. To help take the pressure off…

Performance Management Success Factors


"Painful," "too much effort," "not popular," "a necessary evil"—when employees use these kinds of words to describe a particular process you know that process is broken and needs to be improved. These were the words that APQC employees used to describe APQC's pre-2012 employee performance…

Benchmarking Is About Relevance and Action


I’m lucky. I get to work with organizations using benchmarking data and best practices to improve. This also affords me the opportunity to talk to individuals just starting their benchmarking journey. Those that are successful, and see improvement, are those that take benchmarking data and…

Game-Changing Innovation at Caterpillar


On Wednesday, December 4, APQC and the Edison Awards will be hosting a Webinar presentation by Caterpillar Inc. on the development of an innovative product. Randy Peterson, advanced technology development manager for Caterpillar, will be discussing how the organization developed the game-changing…