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The Netflix of Knowledge Management

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Imagine kicking back with some popcorn to watch Netflix and having to scroll through almost 15,000 available titles. Even with a good search engine and well-organized categories, sub-categories, and sub-sub-categories, you’d be likely to face decision paralysis—and finish your popcorn before you’ve…

Blockchain Security: Insights from XChain2

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Blockchain for business: It is no longer just a concept; organizations are actively creating solutions. There is currently a great deal of experimentation and investment in this emerging technology. Even hosting and cloud vendors (e.g., Amazon Web Services) are now moving to offer blockchain.…

Romaine Lettuce Recall: A Case for Blockchain?

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With recent food safety crises such as the pre-Thanksgiving U.S. recall on romaine lettuce due to an E. coli outbreak, I have heard people calling for increased traceability of food and a greater ability to track products back to their origins. Thankfully, a few days ago the Centers for…

KM Fills a Gap in AI Projects

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I, along with my colleague Lauren Trees, recently interviewed 21 organizations applying artificial intelligence (AI) and robotic process automation (RPA) internally and found that the organizations that had made the most progress, had the most experimentation, and were having the most successful AI…

Future Proofing Your KM Program

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There is an AI/automation arms race underway between the big players—IBM, Amazon, Alphabet, Microsoft, and Facebook – and knowledge management is the beneficiary.  Turns out, KM tasks such as content management, tagging, search, and expertise location are good targets for AI and might really…

6 Use Cases for Blockchain-as-a-Service

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I recently interviewed Andrew Bruce to learn how blockchain can cut costs, reduce complexity, and improve controls in oil and gas supply chains and across industries. Andrew Bruce is the CEO of Data Gumbo, a blockchain-as-a-service (BaaS) provider offering smart contract capabilities to oil and gas…

Empowering People for the Digital Age

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Technology of the future will change our experience, but self-awareness is a change in consciousness. Change really comes down to whether or not people feel safe to explore new things, feel supported as they are learning, and feel confident in themselves and their ability to navigate this digital…