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What is Business Process Reengineering?

What is Business Process Reengineering?


Business process reengineering aims to change the way work is done in order to achieve organizational goals such as reducing costs and improving customer and employee satisfaction. Reengineering is the most advanced and holistic form of process improvement. Whereas most process improvement is…

What Are The Different Types of Process Models

What are the different types of process models?


Process models are tools that make abstract, complex work processes more tangible by providing a concrete illustration of how processes work and how they fit together. Common examples include process frameworks, process documentation such as RACI charts and process maps, and process design tools…

What Is Business Process Management

What is Business Process Management?


Business process management (BPM) is a broad set of management approaches that encompass process redesign and innovation, process sourcing, and process improvement. In a nutshell, BPM is how organizations ensure they’re getting the most out value out of the work that happens across the enterprise.…

Understanding What Benchmarks Do What

What are the Four Types of Benchmarking?


Benchmarking is the competitive edge that allows organizations to adapt, grow, and thrive through change. Benchmarking is the process of measuring key business metrics and practices and comparing them—within business areas or against a competitor, industry peers, or other companies around the…