Most people understand that knowledge management, or KM, is a pretty good idea. Sharing and re-using knowledge helps everyone in the organization work smarter, faster, and with fewer mistakes. But why, then, do so many KM initiatives fail? Let’s look at five problems that can trip up well-…

The best four components of knowledge management are people, process, content/IT, and strategy. Regardless of the industry, size, or knowledge needs of your organization, you always need people to lead, sponsor, and support knowledge sharing. You need defined processes to manage and measure…