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What is Blockchain?

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Much is being said these days about blockchain, also referred to as distributed ledger technology, and its impact on business. Let’s be honest with each other: are you familiar with blockchain? If you are not, then the good news is that you are not alone. And if you are extremely familiar, you are…

12 Emerging Practices in Quality Measurement

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How does your organization measure quality? Is it an enterprise-wide concern? APQC recently researched how to use enterprise quality measurement to drive business value. We found that there are 12 emerging practices that exemplary organizations are leveraging to get even better results. In…