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The Netflix of Knowledge Management


Imagine kicking back with some popcorn to watch Netflix and having to scroll through almost 15,000 available titles. Even with a good search engine and well-organized categories, sub-categories, and sub-sub-categories, you’d be likely to face decision paralysis—and finish your popcorn before you’ve…

Make Enterprise Search Magical Without Money


APQC’s research finds that best practice organizations actually don’t have significantly better search technology. Instead, they meet employees’ search needs with superior processes and approaches to content management. Check out the infographic below for three key ways to fix enterprise search…