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4 Secrets to Creating Your KM Brand

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Some people think branding is just “window dressing” for a KM program, but they’re wrong. A strong brand clearly conveys what KM is all about and why employees should care. An outstanding brand gets people excited and helps them feel personally connected to the KM effort. But as a quick Google…

AI Won’t Replace Knowledge Managers' Jobs…Yet

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According to artificial intelligence expert Kai-Fu Lee, 40 percent of today’s jobs will be replaced by robots by the year 2035. Will one of those jobs be knowledge manager? At APQC’s 2019 KM Conference, attendees talked about how advanced tech would impact the future of KM. Many attendees expect…

The Netflix of Knowledge Management

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Imagine kicking back with some popcorn to watch Netflix and having to scroll through almost 15,000 available titles. Even with a good search engine and well-organized categories, sub-categories, and sub-sub-categories, you’d be likely to face decision paralysis—and finish your popcorn before you’ve…