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Getting Prepared for BYOD


Gartner predicts that half of organizations will move to a mandatory bring your own device (BYOD) program by 2017. As organizations start to think about BYOD, it's also good to look at what works when formalizing a strategy.  Organizations can encounter pitfalls when implementing a BYOD…

New IT Benchmarks in the Knowledge Base


The interesting thing about our knowledge management (KM) taxonomy is that IT falls under KM. From time to time we get a couple of Ask Us requests about IT, and our research isn't as full in the area of IT.  Well, turns out from looking at our Open Standards Benchmarking in IT, there’s a lot…

What's Your Take on Telecommuting Policies?


Like many, I was surprised to hear of CEO Marissa Mayer’s decision to ban telecommuting at Yahoo. The memo from HR lead Jackie Reses states, “speed and quality are often sacrificed when we work from home…we need to be one Yahoo! And that starts with physically being together.” I can see her point…

Learning from Sandy: KM and Crisis


Hurricane Sandy should be a warning call for businesses to take a thorough look at their crisis plans and procedures. According to The New York Times, economic losses from Hurricane Sandy could exceed $30 billion. Sandy’s impact will be felt to varying degrees in businesses around the world. Being…