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Why Process Isn’t Leadership’s Priority

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Why Process? Most would agree we are a results-oriented culture. Our DNA tells us to get it done…to get results…to “just do it” (Nike) especially when fixing and addressing problems or issues. However, there is an inherent risk to “just doing it”. While we all act with good intentions, unless…

How Leading Organizations Make Change Last

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I can barely get my kids to pick up after themselves, turn off lights after they leave the room, or really make their beds.  By really making their beds, pulling up the top cover while the sheets are still balled up at the foot of the bed is a huge win.  All I am asking them to do is…

David Shaner on Why Fast Change Often Fails

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APQC was lucky enough to talk to David Shaner about his book ‘The Seven Arts of Change’ and specifically about how his ‘Golden Rule’ can help in leading change in an organization.  David will be the keynote speaker at APQC’s 2014 Process Conference on October 13-15. In part two of our…