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Nuture KM Culture or Watch It Die

How to Foster a KM Culture

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Culture is a powerful driver of knowledge management. All KM approaches are social activities in one way or another. Clearly, approaches like communities of practice and lessons learned work best when people trust and value each other. Even when someone searches for and leverages KM content on…

Speed UP KM

How to Speed Up Knowledge Management Results

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It takes time for all knowledge management (KM) programs to ramp up to the highest levels of performance, but there are ways to launch faster and speed up results. Whether your KM program is at the starting line or trying to catch up on the next lap, here’s how to move fast and go far.  …

3 Ways to Bake KM Into Real Work

3 Ways to Bake KM into Real Work

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Knowledge management (KM) gets the most traction when it’s baked into employees’ regular workways and everyday habits. At APQC, we call this “in-the-flow KM.” When people use and contribute knowledge as part of their normal work, they don’t see KM as something extra. If they even realize they’re…

Why KM Initiatives Fail

Why KM Initiatives Fail

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Most people understand that knowledge management, or KM, is a pretty good idea. Sharing and re-using knowledge helps everyone in the organization work smarter, faster, and with fewer mistakes. But why, then, do so many KM initiatives fail? Let’s look at five problems that can trip up well-…