Home

The APQC Blog

All Posts

Displaying 1 - 10 of 27
Understanding What Benchmarks Do What

What are the Four Types of Benchmarking?

|

Benchmarking is the competitive edge that allows organizations to adapt, grow, and thrive through change. Benchmarking is the process of measuring key business metrics and practices and comparing them—within business areas or against a competitor, industry peers, or other companies around the…

A World Without Your Phone Screen

Digital Tools for a Better You

|

APQC recently spoke with Chris Dancy, author and innovator, to discuss how people can use digital tools and data to optimize health and happiness. Chris will be keynoting at APQC’s Process & Performance Management Conference October 3-4.   There’s a wealth of data-tracking tools…

Silo falling

Why Are Silos So Detrimental?

|

I recently spoke with Ron Ross, Business Rule Solutions, LLC, to discuss operational silos and why they develop, their impact on organizational effectiveness, and the role of process management in bridging the gap between them. Why do organizations develop organizational silos in the first…