The APQC Blog

All Posts

Displaying 1 - 1 of 1
The Secrets of RPA Success in Shared Services

Secrets to RPA Success in Shared Services


Robotic process automation (RPA) has the potential to elevate the performance and contribution of shared services organizations. Yet, fully realizing the benefits of RPA in shared services requires a thoughtful and measured approach. In an email interview, Anshu Gupta, head of global people…