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Where does PCF® fit – Software as a Service?

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A string of recent questions about “how to adopt the Process Classification Framework (PCF)®” comes from companies engaged in software development, offering software as a service, and combinations thereof. This blog post is dedicated to you: software developers and high-tech mavens. Really, it’s…

PCF® Office Hours Recap: You Asked, We Answered

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We are constantly re-evaluating things here at APQC, always trying to find the best way to serve our members. We recently created APQC’s Process Classification Framework (PCF)® Office Hours and with two sessions under our belt, we took some time to think about ways to engage even more people. These…

Top 3 Reasons Process Owners LOVE APQC’s PCF®

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Process Owners absolutely LOVE APQC’s Process Classification Framework (PCF)®. Here are three key reasons why they love it so much – but first – who is a process owner? Process owners are like chief operating officers for tiny slices of an enterprise. Process owner responsibilities vary from…