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CFOs Now Waking Up to Cyber Crime in AP

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A new report on corporate payments fraud carries some stunning facts. The Association for Financial Professionals has released its 2017 AFP Payments Fraud and Control Survey. Seventy four percent of finance professionals reported that their organizations experienced “attempted or actual payments…

Augmented Reality Benefits on an HR Budget

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Augmented reality—AR for short—has the potential to completely redefine what it means to be a skilled worker. I read this prediction in a recent Entrepreneur magazine article: The Augmented Reality Workforce is Coming. Here are some snippets from the article.    “…

Worthless Words about Priceless Memories

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I’m going to start off this blog with a few (seemingly) random facts. First, it’s springtime. Second, my friends and I are in our late twenties. Finally, I participate in social media. These facts are relatively meaningless on their own, but, when taken in combination, they can mean only one thing…

The Toyota Way Starts with Long-Term Philosophy

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This post is part of a short series that will walk you through the 14 principles of Toyota’s production system (TPS) as described in Jeffrey Liker’s book, The Toyota Way, and provide you with practical tips on how and why to apply these principles at your own workplace. We live in a world of…

What Comes First Architecture or Process?

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In the past, APQC has talked at great length about the Process Classification Framework® (PCF) in terms of APQC’s offerings: process management, content/knowledge management, and benchmarking. Inspired by my colleague Holly’s recent research, I started thinking about how APQC positions itself in…