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Silver Bells, Marketing, and Sales

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(Hopefully you read the blog title with a Deep South accent.) Happy holidays, reader! I’m going to begin this post with a slightly embarrassing self-quote from 5 years ago, when I was a first-year MBA student. The following is an excerpt from the introduction I wrote for a marketing plan…

Toy Story Telling From CSCMP

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Recently I attended my first CSCMP conference, which was in Atlanta Georgia this year. It was a great event, I had virtually no expectations walking in and I was pleasantly surprised. First, it was much larger than I anticipated. I walked in to the large convention center Sunday night for what I…

5 Tips for Better Demand Planning

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If you were on social media in 2013, you probably saw one viral video that was hard to miss: A Volvo Live Test featuring Jean-Claude Van Damme performing an “epic split” between two rolling Volvo trucks. It was the sixth and final in Volvo’s series of Live Test films, which pushed the…

Celebrating 40 Years of RENEWAL and Reinvention

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This year marks APQC’s 40th anniversary, so all year long we could hardly wait for the big team party we were planning for the fall. But Hurricane Harvey had something else in store for us, and so our celebration plans ended up underwater – quite literally in this case. Yet our team’s response…

Millennial Workers Value Relationships

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As I was pulling together content recently around millennials in the workforce, I realized my daughter is the youngest of the millennial range – born in 1995. Millennials, according to APQC’s study definition, are born 1980 – 1995. Why not ask her a few questions to see if her thoughts correlate…

What is Blockchain?

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Much is being said these days about blockchain, also referred to as distributed ledger technology, and its impact on business. Let’s be honest with each other: are you familiar with blockchain? If you are not, then the good news is that you are not alone. And if you are extremely familiar, you are…

Overconfidence in Full Effect

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Every so often, I hear the hilarious statistic cited that ninety percent of drivers think that they are better than the average driver. It goes without saying that this is a mathematical impossibility. And it demonstrates the proven cognitive bias known as “illusory superiority.” Why, in an…

Digitizing the Supply Chain

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Digitizing the supply chain is continuing to unfold. In the past week, I’ve spoken to a few organizations about their progress to create the digital supply chain – running the gamut from getting it started in earnest, to full on using it. One thing was clear – no plans are in place to change…