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Time to Clean Out Your Knowledge Management Fridge
November 15 is “Clean Your Refrigerator Day.” Have you ever cleaned out your fridge and discovered some expired old food you’d forgotten about, hidden way in back behind the milk? It can be hard to throw some things away, especially when they seemed like good ideas once upon a time. But when the…
What Will Scare Knowledge Management in 2018
I love Halloween, but I hate scary movies. I cringe every time I catch a glimpse of Freddy Krueger, Jason, or Chucky during a binge of late-night channel flipping through the Sci Fi Channel. The costumes-and-candy part of Halloween is fun, but I don’t consider being scared a desirable recreational…
Capitalizing on Curiosity – How Mining Employee Knowledge Can Deliver a Competitive Edge
Curious Events Day, which arrived without much fanfare on October 9, merits significantly more attention than it is likely to get. Imagine a day dedicated to indulging your curiosity! Curiosity is a motivator. People who are curious want to know how things work and why things are the way they…
All or Nothing: Why Commitment Is Essential for KM Program Success
July 26 was “All or Nothing Day,” which encourages people to go “all in” to break through barriers, conquer fears, and make commitments. One of the biggest stumbling blocks to achieving success is lukewarm commitment. This is particularly true for knowledge management programs. Half measures are…
6 Reasons Why Rockwell Collins Has Great Knowledge Management and You Don’t
Every knowledge manager is looking for a silver bullet that will make KM successful in their organization. Unfortunately, as many of you know, building a world-class knowledge management program isn’t “paint by numbers.” The best approach depends on the business problems KM is intended to solve,…
Cognitive Computing and KM: Brace for Impact
Today is Meteor Day 2017, and it has been about 66 million years since a giant asteroid crashed into the Earth, wiping out the dinosaurs. Just last month, a new BBC documentary revealed that it wasn’t the size of the asteroid that did it – it was the fact that the giant object made impact in the…
3 Ways Better Knowledge Management Will Mean Better Projects
APQC’s CEO Carla O’Dell is fond of pointing out that knowledge management succeeds when it is applied to the right challenges and opportunities. “Nothing accelerates KM like a knowledge problem,” she says. In many organizations, project management is a vital area where KM can be leveraged to make…
How Eli Lilly Embedded Knowledge Management in Business Flow to Change Culture and Results
I talked to Rita Haydar, RWE knowledge management at Eli Lilly & Company, about the challenge of integrating KM into the flow of business and leveraging it to help meet business goals. Join us to ensure your organization is prepared to empower knowledge workers and compete on knowledge, not…
Stop Waffling and Cook Up a Better KM Program
People everywhere celebrated Waffle Day on March 25 but remember: Waffles are delicious, but waffling is bad. If your knowledge management program leaves employees waffling about whether to choose Path A or Path B, it’s not doing its job. If you’ve been waffling about how to improve the KM…
Why Knowledge Management Architecture Matters, Even When You Think It Doesn’t
I talked to Seth Earley, CEO of Earley Information Science, about the role and future of knowledge architecture in machine learning and artificial intelligence applications. Seth Earley will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn…