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When Millennials Rule Supply Chain

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As supply chain organizations prepare for impending retirements, there is a growing interest in looking at new ways to attract talent to the supply chain profession. As part of APQC’s Attracting Talent to the Supply Chain research, APQC has been speaking to supply chain professionals about their…

Workforce Analytics Is a Business Issue

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Recently, I had the opportunity to get answers to a number of burning questions that I have been collecting on the topic of predictive workforce analytics. I spoke with Greta Roberts, co-founder and CEO of Talent Analytics, Corp. In this first of a series of blog posts, read what Greta had to say…

Dr. John Medina on Brain Rules & KM

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Your brain is the most powerful knowledge management tool you have. Yet you may know more about designing a community of practice than capitalizing on how your brain works. Your brain is worth understanding if you are into KM: it’s the original information processer; the unrivaled content…

Process Management Fails Because Of Bad Language

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Around here, lots of process conversations start with, “Hey! Got a minute?” When someone around APQC comes to me with one of those, I immediately cringe a little bit – rarely is the request something that I can actually handle in “a minute”. This is especially true if the request has something…

Knowledge Management Demystified

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There’s no need to be intimidated by the seemingly endless complexities of knowledge management (KM). Undoubtedly, APQC has published countless resources on the subject so it’s understandable if you may feel a bit overwhelmed by the amount of content available. To demystify KM and get a handle…