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Supply Chain IT Risk: How Organizations Manage It
Risks to IT systems and their potential effects on the supply chain have been of concern for organizations, and this shows no signs of going away. A 2014 APQC study showed that many organizations have experienced some kind of IT disruption that affected the supply chain and that organizational…
Finance in 2020: A Radical Departure
The following conversation is derived from my recent sit-down with Accenture Strategy’s David Axson, one of America’s leading thinkers when it comes to the transformation of the finance function. Mr. Axson will share his latest research and advice on APQC’s financial management webinar Finance 2020…
How Saatva's Logistics Changed The Mattress Industry
According to the U.S. Department of Commerce, retail e-commerce sales for the 3rd quarter of 2015 were 7.4% of total retail sales—a 15.4% increase from the same quarter a year ago. What does this mean for the traditional brick-and-mortar retailers? It means they are facing stiff competition from…
Millennials in the Supply Chain: From One Millennial to Another
Last month, I had the pleasure of co-presenting at WTG’s 13th Annual Logistics and Supply Chain Summit with Oliver York, replenishment analyst within product order management for The Coca-Cola Company, for a session on incorporating Millennials into the supply chain field. In York’s role he…
Where Does APQC Get It?
Hey folks, Tesmer here. We’ve been super busy this year working on great things for you in the Process Classification Framework®(PCF) world, including updates to all of the industry specific frameworks, a brand new cross-industry framework, and MosaiQTM PCF v7.0.0 was a huge undertaking and…
Process Management, Knowledge Management, and Reese’s® Peanut Butter Cups
At APQC we often discuss the benefits of process management (PM) and knowledge management (KM). From our perspective, the two disciplines are intricately intertwined. After all, processes require the knowledge and experience of an organization’s employees to be successful and knowledge management…
Feeling Pressure to Get Predictive?
Not long ago, I launched an APQC research study to examine how organizations were using big data in human capital management. I had read many articles on the topic. In the Workforce Management article “Big Data, Bigger Deal,” Michelle Rafter defines HR big data writing: “The term ‘HR big data…