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Supply Chain IT Risk: How Organizations Manage It

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Risks to IT systems and their potential effects on the supply chain have been of concern for organizations, and this shows no signs of going away. A 2014 APQC study showed that many organizations have experienced some kind of IT disruption that affected the supply chain and that organizational…

5 Innovations Leaders Believe Are on the Way

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A majority of business decision makers want their organizations to do more to embrace modern technologies and new channels of customer engagement and digital experience. That’s one of the key findings presented by the Business Performance Innovation (BPI) Network in its report Accelerating Business…

Who is Driving Data Centers' Move To the Cloud?

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Transform to Better Perform is a new global thought leadership initiative developed by the Business Performance Innovation Network (BPI) in partnership with Dimension Data. It is dedicated to helping business leaders, IT organizations, data professionals and technology providers explore the…

Make Enterprise Search Magical Without Money

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APQC’s research finds that best practice organizations actually don’t have significantly better search technology. Instead, they meet employees’ search needs with superior processes and approaches to content management. Check out the infographic below for three key ways to fix enterprise search…

5 Reasons Master Data Management is Critical

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APQC recently spoke with Genpact’s Susmita Kanjilal, assistant vice president, master data management practice, and Sandeep Singh, vice president, sourcing and procurement practice, about how organizations can implement an effective master data management program. This post presents the first half…

Supply Chain IT Risk: Transparency is Key

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Risk within the supply chain has become a growing concern for many organizations. Although natural disasters such as tsunamis and inclement weather often get the most attention, organizations should also be concerned with risks that can impact the systems supporting their day-to-day operations. One…