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Benchmarking Is About Relevance and Action

I’m lucky. I get to work with organizations using benchmarking data and best practices to improve. This also affords me the opportunity to talk to individuals just starting their benchmarking journey. Those that are successful, and see improvement, are those that take benchmarking data and…

APQC Named as a Top Work Place in Houston


The Houston Chronicle recently named its Top Work Places for 2013. APQC was named 21st out of 140 best small organizations to work for based on the results from employee surveys. More than 68,000 Houston area employees were surveyed by WorkplaceDynamics on issues such as their benefits and pay…

There is a Shift Happening Within Benchmarking

I have been doing a lot of presentations recently focused on benchmarking, and I see a real shift in the mindset of those using benchmarking to improve the performance of their organization.   It’s no longer about benchmarking basics The presentation requests I used to get would fall…

10 Talent Management Best Practices


A number of talent management best practices have been revealed again and again in APQC’s human capital management research studies. Five of these tried-and-true talent management best practices include: defining talent management broadly, yet integrating the many elements of talent…