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What Is One Thing You Would Change?

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APQC, in conjunction with EPM Channel, conducted a survey this summer to better understand trends in finance talent development. When asked, “what one change would make the most difference to your finance organization and its ability to add value to the enterprise?” 26 percent of survey…

The Challenging Cost of Quality

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According to the American Society of Quality (ASQ), the cost of quality is the price of not creating a product or service. In other words, the calculation measures the waste or losses associated with producing a poor quality product. Costs rise when rework, retesting, or rebuilding happens, as the…

Take the Tour . . .

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of Our Latest Performance-Improving Resources for HR. On Tuesday, August 28 at 10:30 a.m. CDT, join me for a complimentary, guided tour of APQC’s most recent human capital management (HCM) content.   Hear where you can find HR metrics including:    total cost…

Collaborate to Innovate

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Do you want to expand your organization’s idea-generating capacity? APQC’s upcoming Best Practices Study, Enhancing Idea Generation Through Collaboration, aims to look at how organizations use outside sources to bring additional value inside. The reality is that more talent exists outside your…

An Update on Financial Management Content

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In this month’s APQC FM webinar, Mary Driscoll, senior research fellow, and Irene Ngan, knowledge specialist, presented highlights of the newest financial management content now in the knowledge base. Find out what new FM content has been published since the beginning of 2012 here. APQC provides…

KM Planning and Budgeting

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I don’t know about your organization, but at APQC, we’re already thinking about planning and budgeting for 2013. If you’re looking to design a new knowledge management budget for next year, I recommend checking out our article Budgeting for Knowledge Management: How to Plan for and Prioritize…

Process Management Is a Team Sport

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In my previous blog post, I talked about random acts of improvement — when change initiatives are undertaken across the organization, with good intentions, but without oversight and alignment. While there may be localized improvement, employees use resources that might have been better applied to a…

Staying Relevant in HR

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Do you have what it takes to succeed in HR not just this year but also in the years to come? While listening to a radio program on job retraining in the United States, I started thinking about the skills and abilities that HR professionals will need to stay relevant and employable into the near-…

A Look at 3PL Use

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Third-party logistics providers (3PLs) have become an integral part of the supply chain industry, and many are expanding the services they provide to shippers. But what services are 3PLs and fourth-party logistics providers (4PLs) really providing? And are 3PLs and 4PLs meeting their customers’…