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Strategic Alignment: Move in the Right Direction

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We’ve all worked in an organization that feels chaotic. Here’s a common scenario: You’re happily performing a process, doing some work you’ve done dozens of times before, only to find out that the one sub-process you depend on has changed, and not for the better. Another common horror story…

On the hunt for excellence in process management

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I’m looking for this year’s crop of best practice partners in process management – could it be you? Process management–it’s a critical capability for any organization working with razor thin margins or dealing with the fleeting whims of fickle customers. Without effective process management…