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Time to Clean Out Your Knowledge Management Fridge
November 15 is “Clean Your Refrigerator Day.” Have you ever cleaned out your fridge and discovered some expired old food you’d forgotten about, hidden way in back behind the milk? It can be hard to throw some things away, especially when they seemed like good ideas once upon a time. But when the…
Celebrating 40 Years of RENEWAL and Reinvention
This year marks APQC’s 40th anniversary, so all year long we could hardly wait for the big team party we were planning for the fall. But Hurricane Harvey had something else in store for us, and so our celebration plans ended up underwater – quite literally in this case. Yet our team’s response…
What Will Scare Knowledge Management in 2018
I love Halloween, but I hate scary movies. I cringe every time I catch a glimpse of Freddy Krueger, Jason, or Chucky during a binge of late-night channel flipping through the Sci Fi Channel. The costumes-and-candy part of Halloween is fun, but I don’t consider being scared a desirable recreational…
A Proven Approach for Developing Knowledge Management Strategy for 2018 and Beyond
Welcome to Fall and the Season of Strategic Planning! If your organization is like ours, you may be in the midst of meetings to reflect upon the past year and evaluate organizational performance, as well as planning sessions for a successful 2018. Strategic planning, while vital, can sometimes be a…
Capitalizing on Curiosity – How Mining Employee Knowledge Can Deliver a Competitive Edge
Curious Events Day, which arrived without much fanfare on October 9, merits significantly more attention than it is likely to get. Imagine a day dedicated to indulging your curiosity! Curiosity is a motivator. People who are curious want to know how things work and why things are the way they…
A Multi-Generational Model for Collaboration
The main reason I go to the Aspen Ideas Festival is for the new ideas, models, and people. I never would have met Henry Elkus elsewhere. Henry is a twenty-something entrepreneur who envisioned a global network in his Yale dorm room. His “big thinker” network, now called Helena,…
What Generation X Wants from the Workspace of the Future
Due to their sheer volume in the workplace, we are constantly bombarded with information and analysis about what the Millennial generation (born in the early 1980’s to the late 1990’s) desires in terms of workplace expectations, office environment, norms, and culture. However, there are at least…
How Do Productive People Do It?
Why are some people more productive than others? To find out, I asked two stellar and productive past Big Thinkers to “Describe the circumstances under which you are most productive.” Charles Duhigg is a husband, father of two young children, Pulitzer prize winning NY Times reporter…
What Do Millennials Want Out Of Work?
This year's Aspen Ideas Festival was highly tweetable, especially two tracks particularly relevant to the future of knowledge management (KM) and knowledge work in general. The Thinking Machine: “Artificial intelligence (AI): now, next, and never going to happen” I believe that AI is…
All or Nothing: Why Commitment Is Essential for KM Program Success
July 26 was “All or Nothing Day,” which encourages people to go “all in” to break through barriers, conquer fears, and make commitments. One of the biggest stumbling blocks to achieving success is lukewarm commitment. This is particularly true for knowledge management programs. Half measures are…