The IRS has Mastered Accounts Receivable...and You Can Too!

Michael Sims's picture

Would you rather owe someone money or have someone owe you money? Maybe it’s just me, but I think both of these options are fairly uncomfortable. But, in the business world, owing and being owed money comes with the territory. And in no case is this truer than in that of the ultimate ower (and, much more often, owee) of money: the US Internal Revenue Service (IRS).

How Design Thinking Can Help Finance Professionals Achieve their 2018 Goals

Michael Sims's picture

At the beginning of the year we surveyed a group of 260 finance professionals from across industries and regions to find out what their priorities were for 2018. The results were at once simple and complex.  The top two finance function priorities for 2018 were:

Tesla Trouble Teaches Not to Bite Off More Automation than You Can Chew

Michael Sims's picture

What comes to mind when you hear the name “Elon Musk”? APQC—right? Just kidding. Even though Mr. Musk has no affiliation with APQC, you could be forgiven for thinking that he does, since both he and APQC are such vociferous proponents of robotic process automation (RPA).

Digitalization and Other Reasons 2018 Isn’t Just Another Year in Process Management

Michael Sims's picture

We’re roughly a quarter of the way through 2018 and from what I can tell so far, this year isn’t too different from last year. Everyone is still ad

dicted to their smart phones, the weather is still crazy, and the Houston Rockets are still the best team in professional basketball. Yep…hardly anything’s changed. But don’t tell that to someone who works in process management!

Robotic Process Automation (RPA): The Cover-Worthy Revolution Hidden on Page Twelve

Michael Sims's picture

If you didn’t think cognitive computing and artificial intelligence (AI) were at the top of everybody’s mind at the beginning of 2017, you certainly could be forgiven for thinking so by the end the year.

Silver Bells, Marketing, and Sales

Michael Sims's picture

(Hopefully you read the blog title with a Deep South accent.)

Happy holidays, reader!

I’m going to begin this post with a slightly embarrassing self-quote from 5 years ago, when I was a first-year MBA student. The following is an excerpt from the introduction I wrote for a marketing plan group assignment.

You can tell I was really feeling myself when I wrote that… And, you know what? I still am!

And here’s why.

Could You Please Direct Me to the Talent Aisle?

Michael Sims's picture

Talent is all around us and we don’t even know it. Well, hold on. Let me modify that statement. Talent is all around us and sometimes we don’t even know it. I’m a volleyball player, so when I compete against a tall, athletic-looking guy, I’m generally not surprised to find out that he’s a strong player. But in many arenas in life, it’s not so easy to identify talent until you see it in action.

Introducing the Same Old, Brand New, Digital Me!

Michael Sims's picture

You can tell a lot about how digital your life has become simply by examining the thirty minutes before and after you sleep each night. When I woke up this morning, the first thing I did was swipe the screen of my [digital] phone to turn off my [digital] alarm clock, which was blaring Your Love is My Drug by Kesha.

Overconfidence in Full Effect

Michael Sims's picture

Every so often, I hear the hilarious statistic cited that ninety percent of drivers think that they are better than the average driver. It goes without saying that this is a mathematical impossibility. And it demonstrates the proven cognitive bias known as “illusory superiority.” Why, in an evolutionary sense, humans ended up overestimating their own abilities is beyond me (although it’s a stimulating web search rabbit hole), but it never ceases to astonish me when I see it.

2017 Is the Year of the Case Study

Michael Sims's picture

At APQC, we like to maintain constant contact with our members to ensure that our research aligns as closely as possible with their business needs.