What knowledge management trends did we see develop last year, and what predictions can we make for the future? Yesterday morning, Carla O’Dell and I hosted APQC’s January KM community call to share our thoughts and find out about your top priorities for 2013.
As part of prepping for the call, I did some analysis of the top-downloaded content from 2012. Some of the content is member-only, but starred items are available to everyone.
Top 10 Knowledge Management Articles, Case Studies, and Presentations