Knowledge Flow in the Wake of a Merger or Acquisition

Lauren Trees's picture

More and more companies are undergoing mergers and acquisitions to increase their market share and stay competitive. But M&As that look great in the boardroom can create serious challenges for line managers and rank-and-file employees. When two organizations unite, hierarchies and cultures must be combined, processes must be redefined, and a large number of employees must be re-onboarded and connected. And all this needs to get done quickly so that the integrated organization can start accruing the benefits that the merger or acquisition was designed to achieve.

Tell Your Story at APQC’s Next KM Conference

Lauren Trees's picture

We still have three months left in 2011, but APQC is already hard at work planning our 2012 knowledge management conference, which will take place April 26 and 27 in Houston. To help us put together the best possible event, please consider submitting an abstract to be considered as a presenter!

Three Ways to Cultivate a Knowledge-Sharing Culture

Lauren Trees's picture

Most of you have probably seen the first excerpt we published from Carla O’Dell and Cindy Hubert’s new book The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business. Now, we’ve added another sneak peak from the book to APQC’s Knowledge Base—and this one is only available to APQC members.

Choosing KM Software

Lauren Trees's picture

Over the past few weeks, several of our members have asked me whether APQC has any articles on selecting software to support KM approaches. In general, APQC aims to be vendor-neutral, and we don’t promote specific software solutions. However, we do have some articles on what to keep in mind when building or buying applications to enable knowledge sharing and collaboration.

Here are some general articles about selecting tools for KM:

KMers, APQC Needs Your Input!

Lauren Trees's picture

Here at APQC, we’re working to finalize our knowledge management research agenda for winter/spring 2011−2012. Based on the conversations we’ve had so far, a lot of our members and clients seem to be struggling with four things:

1. Creating a knowledge-sharing culture that delivers results

2. Strategic design decisions for KM

3. Measuring the impact of KM

4. Leveraging Microsoft SharePoint 2010 for knowledge sharing and collaboration

Building a Business Case for KM

Lauren Trees's picture

When you hang out in APQC’s Houston office with Carla O’Dell and Cindy Hubert, the fact that good KM programs are founded on good business cases is ingrained in your psyche. So, when we polled the audience at our last KM conference, I was surprised to see that 28 percent of attendees said their organizations had no business case for KM. Obviously, we need to do more to get the word out about the importance of business cases!

If Bankers Can Make KM Fun and Engaging, Then So Can You!

Lauren Trees's picture

As part of a Collaborative Benchmarking study that’s going on right now, APQC is researching and writing about organizations that excel at engagement and participation for knowledge management. These are firms that have figured out how to make KM fun while inspiring people to work together and share their knowledge.

The Latest and Greatest in KM

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This morning, I gave a 30-minute presentation highlighting the best KM content APQC has published so far this year. If you want to find out what’s new and exciting in the Knowledge Base, I recommend listening to this recording of the presentation or downloading the slides. The slides are particularly useful because they provide direct links to all our latest content.

How’s Your KM Budget Doing?

Lauren Trees's picture

At APQC’s KM conference this year, Carla O’Dell asked the audience how their KM budgets had fared in the last year. The results were mixed, but mostly positive: Almost half the attendees said there had been little or no change between 2010 and 2011, while another 40+ percent said their budgets had increased.

What happened to your KM budget in 2011, compared to 2010?

Two Heads Are Better Than One

Lauren Trees's picture

Teamwork isn’t just for the volleyball court anymore. Phenomena like user reviews and Wikipedia have taught us about “the wisdom of crowds” while Web-enabled tools have made it possible to partner with people anywhere in the world. As a result, more and more organizations are asking employees to apply their collective knowledge to tackle tricky problems and come up with new and innovative ideas.