Why Knowledge Management at Decentralized Companies Demands Unique Solutions

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I talked to Diego Fernandes, knowledge management senior analyst at Odebrecht, about engaging people in knowledge sharing at a decentralized company.

How Johari Window Technique Can Improve KM Communication

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I interviewed Mustafa Abusalah, senior knowledge manager at Consolidated Contractors Company, about how constant change in a KM program can be a good thing—if done right.

Stop Being Afraid of Knowledge Management Forecasting and Measuring

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I interviewed Phillip Jones, manager of the change management practice at Access Sciences Corporation, about forecasting the benefits and measuring the results of knowledge management.

Secrets to Knowledge Management Engagement Strategy in Plain Sight

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I talked to Tamara Viles, manager of knowledge architecture, and Jill Bertrand, knowledge management Management specialist, at TechnipFMC about KM engagement strategies that actually work. Their responses and insights are below.

It’s a No-Brainer: Five Ways to Market Your KM Program

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February 27 is No Brainer Day, a fun holiday created to remind us that many of our problems have simpler solutions than we may realize. So today, I’ve got a no-brainer for the knowledge management community: If your KM program isn’t catching on like you want it to, it’s time to put on your marketing hat and promote KM like you would any product or service.

How Knowledge Collaboration Affects Engineers’ Expertise Development

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I recently spoke with Silky Wong, a structural engineer at Fluor with an interest in improving knowledge sharing and collaboration in the engineering discipline. She is involved in research on this topic through Texas Tech University. If you are an engineer currently working in a non-academic environment, please consider taking the survey associated with her research.

Why is knowledge sharing and collaboration so important for today’s engineers?

How Wikis Can Relieve Knowledge Management Pain

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I talked to Béatrice Le Moing, knowledge management program manager at Schneider Electric, about how her organization deployed a successful global wiki-encyclopedia in less than a year.

Béatrice Le Moing will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

You can learn more about Schneider Electric at their website

8 Ways You Should Be Supporting Your Communities of Practice, But Aren’t

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You’ve probably heard that old saying, “Don’t put the cart before the horse.” It’s hard to picture that visual in today’s era of cars and freeways, but once you do, it’s easy to imagine that the cart isn’t going anywhere when the arrangement is backward.

Today is National Backward Day: the one day of the year when it makes sense to do things backward, just for the sake of a laugh. But doing things in reverse isn’t usually a good idea—and that’s especially true when starting a new knowledge management initiative.

Getting People to Actually Like Virtual Collaboration

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What are the biggest disconnects between how people currently work and how they want to work, and what can organizations do to improve the future of work for everyone? This fall, APQC surveyed more than 1,000 people about their current work experiences and what changes would make them happier and more productive.

Skeptics Beware: Communities of Practice Are the Real Deal

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I read on Facebook that October 13 is International Skeptics Day.

Or is it?

If you’re like me, you’ve probably learned to view a lot of what you see on social media with a skeptical eye. You figured out a long time ago that just about anyone can create a meme designed to convince you that aliens are coming, a politician is up to no good, or clowns are lurking behind every corner. And you’re not buying it.