3 Ways Better Knowledge Management Will Mean Better Projects

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APQC’s CEO Carla O’Dell is fond of pointing out that knowledge management succeeds when it is applied to the right challenges and opportunities. “Nothing accelerates KM like a knowledge problem,” she says. In many organizations, project management is a vital area where KM can be leveraged to make the business run more smoothly, prevent repetition of the same mistakes, and boost key measures related to project costs, quality, and cycle time.

How Eli Lilly Embedded Knowledge Management in Business Flow to Change Culture and Results

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I talked to Rita Haydar, RWE knowledge management at Eli Lilly & Company, about the challenge of integrating KM into the flow of business and leveraging it to help meet business goals.

Stop Waffling and Cook Up a Better KM Program

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People everywhere celebrated Waffle Day on March 25 but remember: Waffles are delicious, but waffling is bad. If your knowledge management program leaves employees waffling about whether to choose Path A or Path B, it’s not doing its job.

Why Knowledge Management Architecture Matters, Even When You Think It Doesn’t

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I talked to Seth Earley, CEO of Earley Information Science, about the role and future of knowledge architecture in machine learning and artificial intelligence applications.

Seth Earley will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

APQC: Why do many artificial intelligence experts dismiss the role of knowledge architecture and KM in AI?

Four Myths About Millennials in the Workplace: Debunked

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There’s a lot of talk among employers about how different Millennials are from the Gen Xers and Baby Boomers who came before them. But recent APQC research on Preparing for the Future of Work found that what younger talent really wants might surprise the organizations competing to hire them. Here are four common myths about Millennial workers that the APQC study effectively debunked:

Simple Ways Liberty Mutual Made Knowledge Management Delivery Easier

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I talked to Danielle Spudich, knowledge management analyst at Liberty Mutual, about her organization’s efforts to deliver information to employees at the right time and in a format to enable them to learn quickly.

Danielle Spudich will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

Why did Liberty Mutual start to look at how people were consuming information and learning?

Why Knowledge Management at Decentralized Companies Demands Unique Solutions

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I talked to Diego Fernandes, knowledge management senior analyst at Odebrecht, about engaging people in knowledge sharing at a decentralized company.

How Johari Window Technique Can Improve KM Communication

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I interviewed Mustafa Abusalah, senior knowledge manager at Consolidated Contractors Company, about how constant change in a KM program can be a good thing—if done right.

Stop Being Afraid of Knowledge Management Forecasting and Measuring

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I interviewed Phillip Jones, manager of the change management practice at Access Sciences Corporation, about forecasting the benefits and measuring the results of knowledge management.

Secrets to Knowledge Management Engagement Strategy in Plain Sight

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I talked to Tamara Viles, manager of knowledge architecture, and Jill Bertrand, knowledge management Management specialist, at TechnipFMC about KM engagement strategies that actually work. Their responses and insights are below.