Capitalizing on Curiosity – How Mining Employee Knowledge Can Deliver a Competitive Edge

Lauren Trees's picture

Curious Events Day, which arrived without much fanfare on October 9, merits significantly more attention than it is likely to get. Imagine a day dedicated to indulging your curiosity!

Curiosity is a motivator. People who are curious want to know how things work and why things are the way they are. And as they discover the “hows” and “whys,” they begin to look at things in a different way, which leads to novel ideas and perspectives.

All or Nothing: Why Commitment Is Essential for KM Program Success

Lauren Trees's picture

July 26 was “All or Nothing Day,” which encourages people to go “all in” to break through barriers, conquer fears, and make commitments.

One of the biggest stumbling blocks to achieving success is lukewarm commitment. This is particularly true for knowledge management programs. Half measures are not enough. If you don’t go all in with a commitment to long-term plans and dedicate resources for evaluation and improvement, you are likely to get little in return.

6 Reasons Why Rockwell Collins Has Great Knowledge Management and You Don’t

Lauren Trees's picture

Every knowledge manager is looking for a silver bullet that will make KM successful in their organization. Unfortunately, as many of you know, building a world-class knowledge management program isn’t “paint by numbers.” The best approach depends on the business problems KM is intended to solve, the level of buy-in from senior and middle management, the underlying IT infrastructure, the organizational culture, and a host of other contextual factors.

Cognitive Computing and KM: Brace for Impact

Lauren Trees's picture

Today is Meteor Day 2017, and it has been about 66 million years since a giant asteroid crashed into the Earth, wiping out the dinosaurs. Just last month, a new BBC documentary revealed that it wasn’t the size of the asteroid that did it – it was the fact that the giant object made impact in the worst possible spot, creating massive amounts of vaporized rock.

3 Ways Better Knowledge Management Will Mean Better Projects

Lauren Trees's picture

APQC’s CEO Carla O’Dell is fond of pointing out that knowledge management succeeds when it is applied to the right challenges and opportunities. “Nothing accelerates KM like a knowledge problem,” she says. In many organizations, project management is a vital area where KM can be leveraged to make the business run more smoothly, prevent repetition of the same mistakes, and boost key measures related to project costs, quality, and cycle time.

How Eli Lilly Embedded Knowledge Management in Business Flow to Change Culture and Results

Lauren Trees's picture

I talked to Rita Haydar, RWE knowledge management at Eli Lilly & Company, about the challenge of integrating KM into the flow of business and leveraging it to help meet business goals.

Stop Waffling and Cook Up a Better KM Program

Lauren Trees's picture

People everywhere celebrated Waffle Day on March 25 but remember: Waffles are delicious, but waffling is bad. If your knowledge management program leaves employees waffling about whether to choose Path A or Path B, it’s not doing its job.

Why Knowledge Management Architecture Matters, Even When You Think It Doesn’t

Lauren Trees's picture

I talked to Seth Earley, CEO of Earley Information Science, about the role and future of knowledge architecture in machine learning and artificial intelligence applications.

Seth Earley will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

APQC: Why do many artificial intelligence experts dismiss the role of knowledge architecture and KM in AI?

Four Myths About Millennials in the Workplace: Debunked

Lauren Trees's picture

There’s a lot of talk among employers about how different Millennials are from the Gen Xers and Baby Boomers who came before them. But recent APQC research on Preparing for the Future of Work found that what younger talent really wants might surprise the organizations competing to hire them. Here are four common myths about Millennial workers that the APQC study effectively debunked:

Simple Ways Liberty Mutual Made Knowledge Management Delivery Easier

Lauren Trees's picture

I talked to Danielle Spudich, knowledge management analyst at Liberty Mutual, about her organization’s efforts to deliver information to employees at the right time and in a format to enable them to learn quickly.

Danielle Spudich will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

Why did Liberty Mutual start to look at how people were consuming information and learning?