How Leading Organizations Make Change Last

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I can barely get my kids to pick up after themselves, turn off lights after they leave the room, or really make their beds.  By really making their beds, pulling up the top cover while the sheets are still balled up at the foot of the bed is a huge win. 

The Secrets to a Great Proposal – Follow Through

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We have all seen this scene in a movie, or maybe experienced it in real life. 

David Shaner on Why Fast Change Often Fails

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APQC was lucky enough to talk to David Shaner about his book ‘The Seven Arts of Change’ and specifically about how his ‘Golden Rule’ can help in leading change in an organization.  David will be the keynote speaker at APQC’s 2014 Process Conference on October 13-15.

David Shaner explains why Organizational Change needs a Golden Rule

Jonathan Kraft's picture

APQC was lucky enough to talk to David Shaner about his book ‘The Seven Arts of Change’ and specifically about how his ‘Golden Rule’ can help lead change in an organization.  David will be the keynote speaker at APQC’s 2014 Process Conference on October 13-15.

 

How to Get People to Focus on Process and Not Results

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C. Jackson Grayson is the Founder and Executive Chairman of APQC.  I interviewed Jack about why companies struggle to improve process, resist change, and how to get people to focus on process and not outcomes.  

Jack will be a presenter at the 2014 APQC Process Improvement Conference October 16-17.

How Special Forces Can Help Save Process Improvement Initiatives

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I recently spoke to Carla Wolfe, Senior Business Analyst at Elevations Credit Union, about how Elevations Credit transformed organizational BPM performance by focusing on engagement, validation, and deploying ‘Special Forces’.

Carla will be a presenter at the 2014 APQC Process Improvement Conference October 16-17.

You can follow Elevations Credit Union @elevationscu.

5 Reasons Your Process Improvement is Likely to Fail

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Harold Strawbridge, Director of Innovation of Inglis talks about the keys to building the right kind of process map such as asking the right questions, finding the right people to do it, and keeping people engaged in process improvement.  Harold will be a presenter at the 2014 APQC Process Improvement Conference October 16-17.

You can find Harold on Twitter @strawbridge3rd.

Does Your Business Process Model Have Too Many Rules?

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I was able to talk to Ronald G. Ross Co-Founder & Principal, Business Rule Solutions, LLC and Executive Editor, Business Rules Journal Business Rules Journal, about how to build a better business process model and why having too many rules can be a problem.

What is the main reason people still focus on making traditional process models?
We’ve turned so quickly into a knowledge economy that many people simply haven’t adjusted. You naturally try to stay in your comfort zone when the world around you is abuzz with change.

Changing Process Culture Using PCF

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APQC is very fortunate to enjoy the multitude of uses of our Process Classification Framework (PCF). The APQC membership uses the PCF to breakdown siloed organizations, and Professional Services firms use it with their clients to make sure they are talking the same language and drive apples to apples comparisons.

Top 5 Challenges Project Management Offices Face

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Project Management Offices (PMOs) have become a hot topic within APQC, as well as in the Business Excellence arena. In fact, PM Solutions just came out with their State of the PMO Office for 2014 survey report, which found that high performing companies have more capable PMOs. In their findings, PMOs are going to have to be more strategic in their thinking as they support an ever changing business. Highly capable PMOs drive continuous improvement processes across the enterprise.