Where Does Good Process Management Start? Consistency

Holly Lyke-Ho-Gland's picture

APQC asked process management experts about what great process organizations have in common and why bad ones struggle with process documentation. These experts will be speaking at APQC’s Process & Performance Management Conference October 3-4 in the “Managing & Improving Processes” breakout session tracks.

Participating experts:

Why You Need Process For Digital Transformation

Holly Lyke-Ho-Gland's picture

I recently spoke with Kevin De Pree, vice-president of Rand Group, to discuss why organizations are diving into digital, the common challenges related to digital transformations, and ways to help overcome institutional barriers that stymie so many digital efforts. 

What are the catalysts that start organizations on their digital transformation journey?

How to Make New Technology Improve Your Process and Not Ruin It

Holly Lyke-Ho-Gland's picture

APQC asked process experts about the new technology poised to have the greatest impact on process improvement and performance. Including the struggles of adopting new technologies and how not to fail at automation. These experts will be speaking at APQC’s Process & Performance Management Conference  October 3-4 in the Optimizing Data & Digitalization breakout session track.

Process experts:  

3 Reasons Bad Business Alignment Wrecks Process Sustainability

Holly Lyke-Ho-Gland's picture

APQC asked process management experts about establishing processes for long term growth, where organizations’ business alignment fail most often, and the biggest challenges to incorporate lasting process changes. These experts will be speaking at APQC’s Process & Performance Management Conference October 3-4 in the “Aligning for Growth” breakout session track.

Participating experts:

4 Symptoms You have Organizational Silos

Holly Lyke-Ho-Gland's picture

Organizational silos are a pervasive challenge for most organizations and 73% of organizations feel that breaking down silos is vital to their success.

Turn and Face the Change: Best Practices for Improving Your Change Management

Holly Lyke-Ho-Gland's picture

Inevitably when I work on change management research, David Bowie’s “Changes” runs through my head.

“Still don't know what I was waitin' for
And my time was runnin' wild
A million dead end streets and
Every time I thought I'd got it made
It seemed the taste was not so sweet”

But what do song lyrics from 1971 have to do with business today?

How Do Your Digital Transformations Measure Up?

Holly Lyke-Ho-Gland's picture

Last month we discussed digital transformation and where so many organizations go wrong. Mainly the misunderstanding of what it means to be “transformational” and the need to connect your digital efforts to an overarching strategy.

Digital Transformation Doesn’t Work Without a Strategy

Holly Lyke-Ho-Gland's picture

Digital transformation is a high priority for many organizations—everyone is talking about it and organizations want to ensure it’s a strategic priority. Approximately three-quarters of process and performance management professionals report their organizations are undergoing a digital transformation.

Optimizing Process Improvements Through Personas

Holly Lyke-Ho-Gland's picture

There is an influx of technologies to help us improve the efficiency and effectiveness of our processes. However, whether we are working on automating process or improving the effectiveness of a manual process the end-results all have one thing in common—improving the lives of the people involved. Both the process worker and ultimate end-user of the process.

2019 Process Management Improvements Start With Better Data, Change, and Culture

Holly Lyke-Ho-Gland's picture

It’s the time of year again where we take stock of the trends and challenges impacting process and performance professionals in 2019. In other words what trends and topics are important to you? And even more importantly, what’s impeding the effectiveness of your work?

Queue drumroll.