Take the Tour . . .

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of Our Latest Performance-Improving Resources for HR.

On Tuesday, August 28 at 10:30 a.m. CDT, join me for a complimentary, guided tour of APQC’s most recent human capital management (HCM) content.


Hear where you can find HR metrics including:

Staying Relevant in HR

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Do you have what it takes to succeed in HR not just this year but also in the years to come?

While listening to a radio program on job retraining in the United States, I started thinking about the skills and abilities that HR professionals will need to stay relevant and employable into the near-term future.

Smart HR

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Learn how your HR function can work smarter by more formally managing HR knowledge.

I’ve been writing a lot lately about the shortage of technical skills plaguing organizations in the aerospace, energy, engineering, and many other industries. But, there is another skills shortage that I want to call attention to: an HR skills shortage.

In its latest survey of Chief Human Resource Officers (CHROs), Cornell University’s Center for Advanced Human Resource Studies (CAHRS) found:

Tool: Quickly Set Your Technical Talent Priorities

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How prepared is your organization to attract, develop, and retain technically skilled workers?  APQC’s new Technical Talent Management Assessment* tool can help you answer this question.

 * Open to nonmembers for the month of July.

How Healthy Is Your Wellness Program?

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Take our new Employee Wellness Program Assessment. Then, find improvement ideas using APQC’s Employee Health and Wellness Resource Collection.

Nearly a year has passed since my last blog post on employee wellness programs. As June is National Employee Wellness Month* in the United States, I want to share some of the research that I have come across since my last post on this topic.

5 “Rules” For Recruiting Technical Talent

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Is your organization among the many that are struggling to fill technical jobs?

Big Differences Found in HR Shared Services Center Performance

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The difference between top and bottom performance levels for HR shared services organizations (HR SSOs) is significant. These are the findings of an HR SSO benchmarking study conducted by APQC and consulting company ScottMadden.

The survey of 20 HR SSOs revealed that compared to bottom performers, top performing HR SSOs:

Work Force Planning 4 Ways

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Talent shortages have many organizations revisiting their approaches to work force planning.

APQC’s Work Force Capabilities survey revealed that a majority of participating organizations are experiencing talent shortages [1] and that most of these organizations see work force planning as part of their answer to the talent shortage challenge [2].

What’s Good About Bad Manners at Work?

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Think about a time when you were treated with disrespect while at work. Most, if not all, of us have had this experience. Whether in the form of texting during meetings, gossiping about co-workers, withholding information, or taking credit for others’ work—bad manners and uncivil behaviors are a common and arguably unavoidable part of working life.

It’s Recovery Time for Work/Life Balance

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Over the past several years, high levels of unemployment pushed the topic of work/life balance to the HR sidelines. With hiring in the United States reaching levels not seen since 2008 (as reported by the Gallup Job Creation Index), the time has come for HR to revisit work/life balance.

During the global recession, workers assumed heavy workloads and worked long hours in an effort to remain employed. As they gain more employment options, they will seek to restore balance between their work and personal lives.