5 Biggest Benchmark Problems and How To Fix Them

Holly Lyke-Ho-Gland's picture

As you may have heard from us a few times, benchmarking is a top tool used by leadership teams to support decision making. So, to dig into that topic, APQC surveyed over 300 professionals—across functional boundaries—to understand their common benchmarking practices and the value derived from benchmarking. What we found is that benchmarking does indeed play a vital role in many organizations.

APQC's New Voice of Supply Chain

Andrea Stroud's picture

APQC has a new supply chain management research principal lead, Joe Tillman, and I had the pleasure of recently speaking with him. In his new role, Joe will be the voice for supply chain research, benchmarking, and process improvement.

How to Prevent a Supply Chain Fire

Andrea Stroud's picture

Supply Chain Managers are often faced with several issues that they must deal with to ensure a healthy supply chain and minimize the number of fires that arise and the number that have to be put out. Yesterday, September 9th was Fire Prevention Day. In honor of this special day, I would like to discuss how organizations can go about preventing a supply chain fire. If an unexpected spark happens in your supply chain, are you prepared to prevent a fire from starting?

Amazon Prime’s Random Approach To Productivity

Carla O'Dell's picture

Amazon.  The Behemoth of Booksellers.  The Disruptor of Retail.   The Patron Saint of the US Postal Service (their Prime saved USPS’s bacon).

Amazon. The Paragon of Predictive Analytics.  The Role Model of Recommendation Systems.

Given Amazon’s obsession with data and analytics, I was blown away when I saw this video of how Amazon arranges their Prime Now warehouse.

How Process Management is Like Teenage Boys?

Holly Lyke-Ho-Gland's picture

As many of you know by now, I’m the proud parent of a high school student, with all the joys and frustrations that entails. I was recently struck with how much being a parent is like managing a business. Think about it. There are:

  • performance measures to monitor—grades and standardized tests,

  • workflows to manage—time management and study habits, and

  • employees to engage—celebrating successes, keeping morale high, and working with my son to embrace changes to study habits and prioritizing assignments over video games.

How to Slay Your Supply Chain Monster

Andrea Stroud's picture

Is your organization strategizing the best way to slay your supply chain monster? Your monster may be figuring out your processes, or it could be benchmarking your processes (these are the two I hear most often from organizations).

Off the Chain: Supply Chain Integration Builds Trust, So Do It

Becky Partida's picture

Off the Chain: Supply Chain Content You Can UseThe idea of organizations working closely with their suppliers to create mutually beneficial change is one APQC often talks about. These close relationships have the potential to yield benefits greater than just lower cost or a reliable source for materials.

Is Attending Aspen Ideas Festival on Your Bucket List?

Carla O'Dell's picture

If attending the Aspen Ideas Festival isn’t on your bucket list, you might consider adding it.

Every summer, one thousand movers and shakers, CEOs, authors, politicians, pundits, and artists gather to share the biggest ideas of the day and seek solutions to the world’s pressing problems. I had the pleasure of attending this year in late June and wasn’t disappointed.

How to Attract and Keep Supply Chain Talent

Becky Partida's picture

We’ve written a lot on this blog about how organizations are looking to attract supply chain professionals to offset impending retirements. We’ve also written a lot about what supply chain professionals are looking for in an employer. To put it all in perspective, APQC has created a series of infographics that look at attracting and keeping supply chain professionals.