What Process Management and Knowledge Management Have in Common

Jess Scheer's picture

I’ve got a confession: Because I’m a “process person” I didn’t expect to be embraced by the attendees at APQC’s recent Knowledge Management (KM) conference.

Engaging the Business in Data-Driven Decision Making

Holly Lyke-Ho-Gland's picture

I recently had the chance to interview  Alice Chung, Senior Manager of Field Operations & Information Management at Genentech about understanding the value of data-driven decision making and how to engage the business to meet its needs and overcome resistance. 

Three Reasons Why Finance Transformation is Back in Vogue

Mary Driscoll's picture

Finance process improvement is back in full swing—or is it? Some would argue that it’s not back, per se; they’d say it never left. Surely they are thinking of companies run by CEOs with the will to make process excellence a cornerstone of competitive strategy. But what about those without such support? Preliminary APQC research says finance process improvement is a compelling issue for most. Three reasons stand out.

Business Case for Building a Data-Driven Culture

Holly Lyke-Ho-Gland's picture

I recently interviewed Eric Siegel, founder of Predictive Analytics World and author of Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die, about how to build a data-driven organization.

Three Things I Learned at Strata+Hadoop World

Michael Sims's picture

As I mentioned a little over a month ago, I was pretty excited about the chance I was given to attend the Strata+Hadoop World conference in San Jose. It turns out that that anticipation was justified.

Putting Agility into How You Do Business

Holly Lyke-Ho-Gland's picture

According to PWC’s 2016 CEO survey, more than half of the participating CEOs believe that due to the fast pace of change of the business environment—disruptive technologies, internet of things, more demanding customers, growing regulations, etc.—organizations see more threats and opportunities on the horizon than they did three years ago. However, most of the CEOs are concerned that their organizations lack the skills and flexibility necessary to identify and deal with new opportunities and threats.

How Cisco is Rewriting the Rules on Performance Management

Haley Carroll's picture

The 2016 Great Place to Work® Conference starts today in sunny San Diego and I'm thrilled that I'll be attending the conference! Last week I had the opportunity to interview one of the presenters--Ashley Goodall, Senior Vice President of Leadership and Team Intelligence, Cisco Systems, Inc. who will be speaking on Making People Leaders Your Biggest Bet. In this interview with Mr.

An Easier Pathway To Better Process Management and Improvement

John Tesmer's picture

I keep telling myself that the world is ready for a new way to manage processes. The next few weeks will show me whether I am right or wrong. I know this because of what I’ve seen and learned in the past 10 years.

How to Build a High-Trust Culture—Lessons from the 2016 Fortune 100 Best Companies to Work For®, through the Eyes of a Millennial

Haley Carroll's picture

Building a high-trust culture should be on the mind of every business leader as findings released by Great Place to Work® reveal the close connection between high-trust organizational cultures and voluntary employee turnover. Organizations featured on the 2016 Fortune 100 Best Companies to Work For® list have a voluntary turnover rate half that of industry peers. So, what are these organizations doing differently?