Executive: We need to implement business process management. How do we go about doing it?
Colleague: Well, we don't have a center for process improvement, and the group that usually handles enterprise projects does not have expertise in process management specifically.
Executive: I hear that lots of folks are using the Normative Enterprise… Framework… um…
Colleague: The Normative Enterprise Workflow Framework and Associated Definitions?
Executive: Yes! The NEWFAD. Can we implement that? Should we implement it?