5 Tips From Adam Grant on How to Speak Up Without Getting Shot Down

Carla O'Dell's picture

Adam Grant is a supremely practical management guru with a well-deserved reputation based on his popularity as the youngest full professor at Wharton Business School, two best-selling books and a much-read Sunday New York Times contributor. (He might be the next Peter Drucker.) My very first BTBI interview was with Adam about his first best seller, Give and Take.

Is Attending Aspen Ideas Festival on Your Bucket List?

Carla O'Dell's picture

If attending the Aspen Ideas Festival isn’t on your bucket list, you might consider adding it.

Every summer, one thousand movers and shakers, CEOs, authors, politicians, pundits, and artists gather to share the biggest ideas of the day and seek solutions to the world’s pressing problems. I had the pleasure of attending this year in late June and wasn’t disappointed.

Thinking ‘Small Engagement’ to Get ‘Big’ Results in Process Improvement

Holly Lyke-Ho-Gland's picture

APQC chatted with Dr. Angela Johnson, CI Manager at DTE Energy, and Carmen Bender about how creating a culture of change in process takes engaging leaders and focusing on small group success.

Angela and Carmen will be leading the breakout session Engaging Leaders and Employees Through the Journey of Change at APQC’s 2016 Process Conference Oct. 3-7.

Q. What was the challenge which made more employee engagement a priority for DTE Energy?

If You Aren't Knowledge Mapping, Say Hello to KM Failure

Ken Hayman's picture

Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, thefigure of man on process map with ? above head simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge.

Five Keys to Make the Process Equal the Customer Experience

Holly Lyke-Ho-Gland's picture

APQC recently talked to Matts Rehnstrom of Clean Stream about the five keys to making sure your processes make the customer experience better. Matts Rehnstrom is the Shaper of Business Excellence and has more than 25 years of experience with leadership and business development.  He will be leading a breakout out session at APQC’s 2016 Process Conference October  3-7.

Can ‘The Internet of Everything’ Transform BPM?

Holly Lyke-Ho-Gland's picture

APQC recently talked to Charlie Martin, Director in Cisco Advanced Services, about how process can leverage the ‘Internet of Everything’ to transform business process management.

Charlie will be leading the Unlocking Business Process Transformation: Leveraging the Internet of Everything breakout session at APQC’s 2016 Process Conference Oct. 3-7.

You can connect with Charlie on LinkedIn.

One Easy Tip to Be More Productive from Charles Duhigg

Carla O'Dell's picture

Being the head of a productivity center, I am on a lifelong quest to increase my own productivity and happiness. I never seem to get enough done: my “to do” list is always bigger than my “TA DA – it’s done!” list.

5 Ways Knowledge Management Can Impact a Merger or Acquisition

Cindy Hubert's picture

I must admit that I’m jumping on the band wagon of people reacting to and commenting on the merger of Microsoft and LinkedIn. I immediately thought about some work that APQC and one of our past Knowledge Management (KM) Advanced Working Groups did that was focused on the role of KM during a merger or acquisition.

That Machine is a Better Storyteller Than Me

Carla O'Dell's picture

I am willing to bet that machines wrote some of the emails, spider crawls, and media alerts that come across your screen every day. A grizzled sports writer didn’t write the recap of the baseball game; most weather alerts and forecasts weren’t written by a meteorologist; financial analyses and stock market reports were not written by an intern or junior staffer.