Is Anxiety Infecting Your Corporate Workspace?

Carla O'Dell's picture

(Third and final installment in my series on Chip Conley and Airbnb)

I tease Chip Conley that it seems to be his destiny to be a serial disruptor of the hospitality industry, first as founder and former CEO of Joie de Vivre, the second largest boutique hotel company in America, and now as the head of Global Hospitality and Strategy with Airbnb, a hot marketplace for people to list, discover, and book unique accommodations around the world.

What Can Mentoring Do for Your Workplace? The Answer May Surprise You

Lauren Trees's picture

When I started scoping APQC’s Workplace Mentoring study, I thought I understood why organizations encourage employees to mentor and be mentored. First, mentoring is an inexpensive way to build employee skills and competencies so that they can become high performers and move up the ranks.  Second, the mentoring experience makes mentees feel nurtured and valued—and thus more likely to stay with their current employers.

Jump On Board the Mentoring Life Cycle: Everyone is Doing It

Elissa Tucker's picture

Have you noticed? Over the last few years, workplace mentoring has become a hot topic. In APQC survey results, your AskUs questions, and conversations with members, we’ve heard that organizations today want and need mentoring. But why? Mentoring is not a new organizational tool. In thinking about this question, my conclusion is that mentoring uniquely addresses a number of present-day workplace realities.

How To Make Sure Your Knowledge Management CMS Cleanup Lasts

Lauren Trees's picture

In 2012, Williams launched a large-scale initiative to consolidate 12,000 documents from about 20 different organizations into a standard information architecture and process. APQC talked to Elisa Munoz, knowledge management consultant at Williams, about how Williams got leadership buy-in for content clean up, rationalization, and categorization and applied design thinking to create a solution that can be sustained in SharePoint.

How Cardinal Health Used Peer-Based Learning to Improve KM

Lauren Trees's picture

“How can I get employees to learn from one another?” is a question I get asked at least once a month. And it makes sense that so many organizations are interested in peer-based learning as a way to transfer knowledge and close skill gaps. When an employee needs to get up to speed on a particular topic or skill, there is almost always another employee somewhere in the organization who could help that individual. And this type of learning has several obvious benefits over formal training. For starters, it is relatively low cost and less disruptive to normal work schedules.

How ExxonMobil Uses Cognitive Interviews to Create Real KM Value

Lauren Trees's picture

In 2010, ExxonMobil began using cognitive interviews to uncover deep subject matter expertise and thinking from its HR experts. In 2014, a Policy Leadership Academy emerged that has transformed ExxonMobil’s policy world into a forward-thinking, highly influential, effective, and aligned global team. This program has created significant global alignment around some very key areas of policy related to corporate opinion, exceptions, interpretation, and change management.

Three Things I Learned at Strata+Hadoop World

Michael Sims's picture

As I mentioned a little over a month ago, I was pretty excited about the chance I was given to attend the Strata+Hadoop World conference in San Jose. It turns out that that anticipation was justified.