So “Algorithm” Is NOT a Musical Term? The New Vocabulary of Analytics

Michael Sims's picture

What’s the first thing that pops into your head when you hear the phrase “data and analytics”? For me, it’s numbers. Numbers being crunched, twisted, and spit out by a large mainframe computer in a heavily air-conditioned room.

What did you think about?

5 Simple Things Smart KM Programs Do

Lauren Trees's picture

One of the hardest things about working in knowledge management is seeing wave after wave of organizations make the same dumb mistakes. As a believer in knowledge reuse, I want to see fledgling KM programs benefit from their predecessors’ lessons learned instead of reinventing the wheel. But over and over again, we talk to organizations that think they’re special and don’t need to follow proven practices when it comes to developing their KM capabilities. 

Are You Addicted to Your Smart Phone?

Carla O'Dell's picture

I bet that you suspect you are addicted. Just to be sure, answer the following questions honestly.

Chip Heath's Secret to Overcoming Confirmation Bias

Carla O'Dell's picture

We all make some bad decisions: small ones, like buying those adorable shoes that were on sale but hurt your feet. Or colossal ones, like taking a bad job, investing in a doomed start-up or doomed-to-fail product, marrying someone obviously incompatible or invading a country. 

Why do smart people make dumb decisions?

Well, I happen to believe that the confirmation bias is often the culprit and pretty much at the root of many bad decisions and most human nearsightedness and meanness. It is why we get blindsided when the clues were there all along.

How to Make Running Your Business Look Easy: Analytics at Netflix

Michael Sims's picture

I confess that I have a burning passion for movies.  I constantly seek out new movies to watch and I am always at least somewhat (and often very) distracted if a movie happens to be playing wherever I am.  My girlfriend knows this and, quite kindly, acts as a second set of eyes out there for me, helping me make sure that I don’t miss out on any great films.

APQC Hosts Groundbreaking MENA KM Conference in Dubai

Carla O'Dell's picture

APQC hosts MENA Knowledge Management Conference in November 2015In November 2015, APQC hosted a two-day MENA Knowledge Management Conference in Dubai, bringing high-caliber speakers from APQC’s membership to share their experiences and expertise with an eager international audience from the Middle East and North Africa (MENA).

Top 10 List: Knowledge Management in 2015

Lauren Trees's picture

Top Knowledge Management Content 2015Every December I take a close look at the most popular APQC knowledge management content for that year. In part, this is just a fun exercise to see what resonated with our audience. But it also gives me ideas for where KM is headed, what topics and formats people are most hungry for, and what we should focus on for the coming year.

How Wise Are Your Leaders?

Carla O'Dell's picture

As the end of the year approaches, I have been reflecting on the concept of wisdom.  Supposedly wisdom results from knowledge and experience. What are the characteristics of wise leaders? Here is what I think is the #1 characteristic:

They don’t sacrifice our collective future for their current gain.

You Can Measure the Impact of KM and, More Importantly, You Should

Cindy Hubert's picture

During one of the general sessions at APQC’s 2015 Process Conference a couple of weeks ago, the question came up, “How do you quantify the benefit of knowledge management (KM)?”

Process Management, Knowledge Management, and Reese’s® Peanut Butter Cups

Darcy Lemons's picture

At APQC we often discuss the benefits of process management (PM) and knowledge management (KM). From our perspective, the two disciplines are intricately intertwined. After all, processes require the knowledge and experience of an organization’s employees to be successful and knowledge management is most successful when it aligns with and supports the business of the organization, which often is represented in its core business processes.