What’s Just Over the Horizon for Knowledge Management?

Lauren Trees's picture

I recently sat down with Bernie Palowitch, President of Iknow LLC, to talk about the current state of knowledge management; the biggest developments he sees in the near-term future; and the range of challenges that KM practitioners face in developing KM strategies, picking the right tools, and building organizational cultures that emphasize and value knowledge sharing and reuse. A few of his most intriguing responses are below.

If You Aren't Knowledge Mapping, Say Hello to KM Failure

Ken Hayman's picture

Knowledge maps are powerful tools to inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In many cases, thefigure of man on process map with ? above head simple act of creating a knowledge map reveals weak links and bottlenecks in the flow of knowledge.

5 Ways Knowledge Management Can Impact a Merger or Acquisition

Cindy Hubert's picture

I must admit that I’m jumping on the band wagon of people reacting to and commenting on the merger of Microsoft and LinkedIn. I immediately thought about some work that APQC and one of our past Knowledge Management (KM) Advanced Working Groups did that was focused on the role of KM during a merger or acquisition.

That Machine is a Better Storyteller Than Me

Carla O'Dell's picture

I am willing to bet that machines wrote some of the emails, spider crawls, and media alerts that come across your screen every day. A grizzled sports writer didn’t write the recap of the baseball game; most weather alerts and forecasts weren’t written by a meteorologist; financial analyses and stock market reports were not written by an intern or junior staffer.

Ten Barriers to Enterprise Knowledge Sharing

Ken Hayman's picture

One of the biggest mistakes that KM programs make is not identifying and systematically addressing the obstacles that block employees from contributing, accessing, and reusing knowledge. And APQC research has found the first step in developing an effective KM change management strategy is recognizing those barriers.

Is Anxiety Infecting Your Corporate Workspace?

Carla O'Dell's picture

(Third and final installment in my series on Chip Conley and Airbnb)

I tease Chip Conley that it seems to be his destiny to be a serial disruptor of the hospitality industry, first as founder and former CEO of Joie de Vivre, the second largest boutique hotel company in America, and now as the head of Global Hospitality and Strategy with Airbnb, a hot marketplace for people to list, discover, and book unique accommodations around the world.

What Can Mentoring Do for Your Workplace? The Answer May Surprise You

Lauren Trees's picture

When I started scoping APQC’s Workplace Mentoring study, I thought I understood why organizations encourage employees to mentor and be mentored. First, mentoring is an inexpensive way to build employee skills and competencies so that they can become high performers and move up the ranks.  Second, the mentoring experience makes mentees feel nurtured and valued—and thus more likely to stay with their current employers.

Jump On Board the Mentoring Life Cycle: Everyone is Doing It

Elissa Tucker's picture

Have you noticed? Over the last few years, workplace mentoring has become a hot topic. In APQC survey results, your AskUs questions, and conversations with members, we’ve heard that organizations today want and need mentoring. But why? Mentoring is not a new organizational tool. In thinking about this question, my conclusion is that mentoring uniquely addresses a number of present-day workplace realities.