Knowledge Management Demystified

Ken Hayman's picture

There’s no need to be intimidated by the seemingly endless complexities of knowledge management (KM). Undoubtedly, APQC has published countless resources on the subject so it’s understandable if you may feel a bit overwhelmed by the amount of content available.

Integrating Knowledge and Learning into How You Accomplish Work

Holly Lyke's picture

I was thinking about the relationship between access to knowledge and quality of learning.  It started when I was working on a project in which I needed to embed a video file into a content piece. My mind went completely blank and I had to rummage through my organization’s SharePoint site and Wikis to figure out the process to embed a simple video. Please feel free to laugh— sometimes I am technically challenged or a “complete Luddite” according to my teenage son.

Cognitive Computing and Analytics Will Bring Big Changes

Carla O'Dell's picture

Cognitive computing will be as disruptive to organizations in the next decade as social media was in the last. Maybe more. 

Cognitive computing, along with its engines machine learning and predictive analytics, will radically transform the way we interact with content and each other in our digital lives. Content management, collaboration and the entire search experience will change and become more personal, more customized, and more automated.

Will Cognitive Computing Kill the "Teachable Moment"?

Cindy Hubert's picture

Back in 2014, I attended the Parenteral Drug Association (PDA) conference and we talked a lot about the teachable moment. If this term is new for some of you, the “teachable moment” refers to a time when an individual is most receptive to learning something. It includes the idea that the thing learned at that moment, when the individual needs to know or use it, is likely to be deeply impressed on the person.

So “Algorithm” Is NOT a Musical Term? The New Vocabulary of Analytics

Michael Sims's picture

What’s the first thing that pops into your head when you hear the phrase “data and analytics”? For me, it’s numbers. Numbers being crunched, twisted, and spit out by a large mainframe computer in a heavily air-conditioned room.

What did you think about?

5 Simple Things Smart KM Programs Do

Lauren Trees's picture

One of the hardest things about working in knowledge management is seeing wave after wave of organizations make the same dumb mistakes. As a believer in knowledge reuse, I want to see fledgling KM programs benefit from their predecessors’ lessons learned instead of reinventing the wheel. But over and over again, we talk to organizations that think they’re special and don’t need to follow proven practices when it comes to developing their KM capabilities. 

Are You Addicted to Your Smart Phone?

Carla O'Dell's picture

I bet that you suspect you are addicted. Just to be sure, answer the following questions honestly.

Chip Heath's Secret to Overcoming Confirmation Bias

Carla O'Dell's picture

We all make some bad decisions: small ones, like buying those adorable shoes that were on sale but hurt your feet. Or colossal ones, like taking a bad job, investing in a doomed start-up or doomed-to-fail product, marrying someone obviously incompatible or invading a country. 

Why do smart people make dumb decisions?

Well, I happen to believe that the confirmation bias is often the culprit and pretty much at the root of many bad decisions and most human nearsightedness and meanness. It is why we get blindsided when the clues were there all along.

How to Make Running Your Business Look Easy: Analytics at Netflix

Michael Sims's picture

I confess that I have a burning passion for movies.  I constantly seek out new movies to watch and I am always at least somewhat (and often very) distracted if a movie happens to be playing wherever I am.  My girlfriend knows this and, quite kindly, acts as a second set of eyes out there for me, helping me make sure that I don’t miss out on any great films.

APQC Hosts Groundbreaking MENA KM Conference in Dubai

Carla O'Dell's picture

APQC hosts MENA Knowledge Management Conference in November 2015In November 2015, APQC hosted a two-day MENA Knowledge Management Conference in Dubai, bringing high-caliber speakers from APQC’s membership to share their experiences and expertise with an eager international audience from the Middle East and North Africa (MENA).