The Right Way to Brand Knowledge Management Initiatives

Lauren Trees's picture

Earlier this month, I had the pleasure of sitting in on the first site visit for APQC’s current Collaborative Benchmarking study, Putting Knowledge in the Flow of Work for Real Results. The site visit featured representatives from a large, global organization talking about how their firm encourages employees to share knowledge and embeds collaboration in processes, workflows, and day-to-day operations.

Is Your Knowledge Management Strategy Focused on Knowledge Capture and Transfer?

Lauren Trees's picture

Today I hosted a 30-minute Webinar to spotlight some of APQC’s best knowledge management content from 2011. (If you want to find out what’s new in the Knowledge Base, I recommend listening to this recording of the presentation or downloading the slides.) As part of the Webinar, I polled the audience to find out which knowledge management topics they were most interested in. I have to admit, the results surprised me.

Including Knowledge Management Expectations in Employee Performance Reviews

Lauren Trees's picture

In my last blog post, I mentioned one strategy for persuading experts and other senior people to participate in knowledge management: include specific knowledge-sharing objectives in employees’ annual goals. Today I want to elaborate on this issue and mention some of the pros and cons of linking KM to the performance review process.

Make Knowledge Sharing Easier for Your Overworked Subject Matter Experts

Lauren Trees's picture

January is goal-setting time at APQC. This year, many of my coworkers are looking for ways to increase their efficiency and eke out more time for strategic thinking, creativity, and value-added contributions. For knowledge managers, it makes sense to think not only about personal productivity, but also about helping other employees streamline their knowledge sharing commitments.

APQC Knowledge Management Resources for Non-Members (and Members Too!)

Lauren Trees's picture

People often ask me: “My organization isn’t an APQC member, but I want to learn more about knowledge management and take advantage of APQC’s resources. How can I do that?” First off, if you’re new to knowledge management, I highly recommend checking out Knowledge Management Overviews, our complimentary collection of summary articles.

Embedding Knowledge Management in Business Processes and Workflows

Lauren Trees's picture

Over the past few years, APQC has noticed a trend in our knowledge management research. Namely, best-practice organizations build knowledge sharing and collaboration into the way employees already work, instead of having those activities be separate add-ons that people have to shift gears to participate in. When employees see KM as something that’s part of their daily routines, it becomes a lot easier to convince them to participate.

APQC Recognized as a Global MAKE Award Winner

Lauren Trees's picture

The news was just released today that APQC has been named a 2011 Global Most Admired Knowledge Enterprise (MAKE) Award Winner. This is the second time we’ve been recognized as a Global Winner and the seventh time we’ve been acknowledged in the North American category. We are thrilled and humbled to be included on this list of amazing organizations, which includes many of our members, customers, and featured best-practice firms.

Read All About It! Recently Published APQC Reports

Marisa Brown's picture

Here are some of the newest additions to APQC's bookshelf. All are free to APQC members and available for purchase by everyone else. 

Business Excellence: Using Process Frameworks and Reference Models to Get Real Work Done

Financial Management: Effectively Managing Risk Across the Enterprise

Want to Move Up in Your Career? Better Start Sharing Knowledge

Lauren Trees's picture

Last month, APQC published its newest KM report, Engagement and Participation for Knowledge Sharing and Collaboration. In the report, our research team outlines 17 best practices for engaging employees in KM and encouraging them to embrace KM tools and approaches. For me, the most fascinating finding in the report is the extent to which the best-practice organizations link KM participation to career progression.

Everything You Ever Wanted to Know About Communities

Lauren Trees's picture

When we surveyed our members about our Knowledge Base this summer, almost 10 percent of you said you wanted more content on communities of practice. I’m always publishing fresh content on communities and other knowledge sharing approaches, and I promise that APQC’s 2012 publishing plans will take your interests into account. However, I want to make sure you are aware of the reports, articles, and case studies we currently have available on this topic.