APQC Reveals New Knowledge Analytics Process at 2012 Conference

Lauren Trees's picture

For those of you who missed APQC’s 2012 knowledge management conference, you missed a great time. Nearly 250 KM experts and professionals came together in Houston to network and exchange ideas about the future of KM as a discipline, the effectiveness of different knowledge-sharing approaches, and how new technologies impact the KM landscape. I was happy to see how much of the conversation focused on taking KM to the next level and leveraging knowledge to impact key performance indicators.

Can We Take Collaboration to the Next Level?

Lauren Trees's picture

I am always looking for mentions of knowledge management in popular media, and this piece from a recent New York Times caught my eye: Crowd-Sourcing Expands Power of Brain Research. In it, Benedict Carey describes a large scientific study in which multiple research centers around the globe shared their data to create a single, more comprehensive database.

Best Practices, Articles, and Case Studies on KM Engagement and Participation

Lauren Trees's picture

Lots of organizations provide tools and approaches to support knowledge management, but only a few have figured out how to integrate KM into their cultures and get employees excited about sharing what they know. If you’re interested in best practices for increasing KM participation rates, check out APQC’s new content collection, which contains 31 pieces based on our 2011 “Engagement and Participation for Knowledge Sharing and Collaboration” study.

Why the Interest in Pinterest?

Rachel Brill's picture

As a stereotypical Millennial, I am often approached by APQC's KM subject matter experts to provide “user opinions” on new social media tools. Within a span of four days I had two e-mails in my inbox from Cindy Hubert and Jim Lee inquiring as to how and why I use Pinterest. I was already an active user of the tool, but I had not stopped to think about why I was drawn to it or its implications for collaboration.

Getting Product Development Teams to Capture, Transfer, and Reuse Knowledge

Lauren Trees's picture

Good knowledge managers know that the real value of KM comes not when knowledge is shared, but when it is applied to a new situation—in other words, when the knowledge allows the organization to do something better, faster, cheaper, or more safely. One area where KM can generate a lot of value is the product development (PD) process. Ready access to past designs and lessons learned can empower PD teams to develop more innovative products, bring them to market faster, and avoid reinventing the wheel.

Knowledge Analytics: Business Analytics for Knowledge Management

Carla O'Dell's picture

These are exciting times for knowledge management: social media has reinvigorated many programs; we know the best practices for developing and implementing a KM strategy; mobile devices have revolutionized the way we work; measurement has gotten more sophisticated. What better time for a leap forward in how we understand KM’s impact on the business?

The Right Way to Brand Knowledge Management Initiatives

Lauren Trees's picture

Earlier this month, I had the pleasure of sitting in on the first site visit for APQC’s current Collaborative Benchmarking study, Putting Knowledge in the Flow of Work for Real Results. The site visit featured representatives from a large, global organization talking about how their firm encourages employees to share knowledge and embeds collaboration in processes, workflows, and day-to-day operations.

Is Your Knowledge Management Strategy Focused on Knowledge Capture and Transfer?

Lauren Trees's picture

Today I hosted a 30-minute Webinar to spotlight some of APQC’s best knowledge management content from 2011. (If you want to find out what’s new in the Knowledge Base, I recommend listening to this recording of the presentation or downloading the slides.) As part of the Webinar, I polled the audience to find out which knowledge management topics they were most interested in. I have to admit, the results surprised me.

Including Knowledge Management Expectations in Employee Performance Reviews

Lauren Trees's picture

In my last blog post, I mentioned one strategy for persuading experts and other senior people to participate in knowledge management: include specific knowledge-sharing objectives in employees’ annual goals. Today I want to elaborate on this issue and mention some of the pros and cons of linking KM to the performance review process.

Make Knowledge Sharing Easier for Your Overworked Subject Matter Experts

Lauren Trees's picture

January is goal-setting time at APQC. This year, many of my coworkers are looking for ways to increase their efficiency and eke out more time for strategic thinking, creativity, and value-added contributions. For knowledge managers, it makes sense to think not only about personal productivity, but also about helping other employees streamline their knowledge sharing commitments.