Smart HR

Elissa Tucker's picture

Learn how your HR function can work smarter by more formally managing HR knowledge.

I’ve been writing a lot lately about the shortage of technical skills plaguing organizations in the aerospace, energy, engineering, and many other industries. But, there is another skills shortage that I want to call attention to: an HR skills shortage.

In its latest survey of Chief Human Resource Officers (CHROs), Cornell University’s Center for Advanced Human Resource Studies (CAHRS) found:

Using SharePoint for Information Governance

Lauren Trees's picture

People are always begging me for more SharePoint content, so I’m happy to announce that APQC has published a new SharePoint case study. It focuses on Chevron’s Procurement and Supply Chain Management function, which is building a SharePoint system to house reference information, working documents, and communities of practice.

Putting Knowledge in the Flow of Work

Lauren Trees's picture

APQC’ newest report, Putting Knowledge in the Flow of Work, looks at how top organizations move KM to center stage by building knowledge sharing into the processes and frameworks that guide their operations.

Capturing and Transferring Knowledge in Product Development

Becky Partida's picture

If you haven’t had a chance to check out APQC’s newest product development best practices report, Improving the Flow of Knowledge in Product Development, we’ve made it easy to get an overview of the report’s findings.

How to Transfer Best Practices in Your Organization

Lauren Trees's picture

Recently, a lot of people have been asking me about the best way to transfer best practices. APQC has tons of content on this topic, but I realized we didn’t have an updated overview article that lays out the basics, so I wrote one: How to Transfer Internal Best Practices. The article is based on our collaborative research as well as what we’ve learned working with clients, and it contains a great example from Alcoa World Alumina.

How External Forces Impact Knowledge Management

Lauren Trees's picture

Of all the great keynotes at APQC’s knowledge management conference last month, I learned the most from Carla O’Dell’s. (And yes, technically she’s my boss, but it’s still true!) I always feel like Carla has her finger on the pulse of KM, and her remarks at the conference were no exception. She framed her speech around three business and technology trends she sees transforming the KM landscape:

APQC Reveals New Knowledge Analytics Process at 2012 Conference

Lauren Trees's picture

For those of you who missed APQC’s 2012 knowledge management conference, you missed a great time. Nearly 250 KM experts and professionals came together in Houston to network and exchange ideas about the future of KM as a discipline, the effectiveness of different knowledge-sharing approaches, and how new technologies impact the KM landscape. I was happy to see how much of the conversation focused on taking KM to the next level and leveraging knowledge to impact key performance indicators.

Can We Take Collaboration to the Next Level?

Lauren Trees's picture

I am always looking for mentions of knowledge management in popular media, and this piece from a recent New York Times caught my eye: Crowd-Sourcing Expands Power of Brain Research. In it, Benedict Carey describes a large scientific study in which multiple research centers around the globe shared their data to create a single, more comprehensive database.

Best Practices, Articles, and Case Studies on KM Engagement and Participation

Lauren Trees's picture

Lots of organizations provide tools and approaches to support knowledge management, but only a few have figured out how to integrate KM into their cultures and get employees excited about sharing what they know. If you’re interested in best practices for increasing KM participation rates, check out APQC’s new content collection, which contains 31 pieces based on our 2011 “Engagement and Participation for Knowledge Sharing and Collaboration” study.

Why the Interest in Pinterest?

Rachel Brill's picture

As a stereotypical Millennial, I am often approached by APQC's KM subject matter experts to provide “user opinions” on new social media tools. Within a span of four days I had two e-mails in my inbox from Cindy Hubert and Jim Lee inquiring as to how and why I use Pinterest. I was already an active user of the tool, but I had not stopped to think about why I was drawn to it or its implications for collaboration.