Choosing KM Software

Lauren Trees's picture

Over the past few weeks, several of our members have asked me whether APQC has any articles on selecting software to support KM approaches. In general, APQC aims to be vendor-neutral, and we don’t promote specific software solutions. However, we do have some articles on what to keep in mind when building or buying applications to enable knowledge sharing and collaboration.

Here are some general articles about selecting tools for KM:

Our own Cindy Hubert at the KM Track at LANDWARNET

Stewart Dallas's picture

We are proud to annouce that Cindy Hubert, Executive Director of APQC, is speaking next week at the AFCEA LandWarNet Conference in Florida. The subject is “How to Know What You are Really Getting with All This Knowledge Management (KM) Stuff”.

KMers, APQC Needs Your Input!

Lauren Trees's picture

Here at APQC, we’re working to finalize our knowledge management research agenda for winter/spring 2011−2012. Based on the conversations we’ve had so far, a lot of our members and clients seem to be struggling with four things:

1. Creating a knowledge-sharing culture that delivers results

2. Strategic design decisions for KM

3. Measuring the impact of KM

4. Leveraging Microsoft SharePoint 2010 for knowledge sharing and collaboration

Building a Business Case for KM

Lauren Trees's picture

When you hang out in APQC’s Houston office with Carla O’Dell and Cindy Hubert, the fact that good KM programs are founded on good business cases is ingrained in your psyche. So, when we polled the audience at our last KM conference, I was surprised to see that 28 percent of attendees said their organizations had no business case for KM. Obviously, we need to do more to get the word out about the importance of business cases!

If Bankers Can Make KM Fun and Engaging, Then So Can You!

Lauren Trees's picture

As part of a Collaborative Benchmarking study that’s going on right now, APQC is researching and writing about organizations that excel at engagement and participation for knowledge management. These are firms that have figured out how to make KM fun while inspiring people to work together and share their knowledge.

The Latest and Greatest in KM

Lauren Trees's picture

This morning, I gave a 30-minute presentation highlighting the best KM content APQC has published so far this year. If you want to find out what’s new and exciting in the Knowledge Base, I recommend listening to this recording of the presentation or downloading the slides. The slides are particularly useful because they provide direct links to all our latest content.

How’s Your KM Budget Doing?

Lauren Trees's picture

At APQC’s KM conference this year, Carla O’Dell asked the audience how their KM budgets had fared in the last year. The results were mixed, but mostly positive: Almost half the attendees said there had been little or no change between 2010 and 2011, while another 40+ percent said their budgets had increased.

What happened to your KM budget in 2011, compared to 2010?

Two Heads Are Better Than One

Lauren Trees's picture

Teamwork isn’t just for the volleyball court anymore. Phenomena like Amazon.com user reviews and Wikipedia have taught us about “the wisdom of crowds” while Web-enabled tools have made it possible to partner with people anywhere in the world. As a result, more and more organizations are asking employees to apply their collective knowledge to tackle tricky problems and come up with new and innovative ideas.

Where Are You Now? Assessing Your KM Program

Lauren Trees's picture

APQC has lots of comprehensive surveys and assessments that will provide a detailed picture of your organization’s performance. But did you know that you can get a “quick and dirty” status check on your knowledge management program in just five minutes?

Find Out What the Competition’s Up To

Lauren Trees's picture

APQC has started compiling its best KM case studies so you can find the examples you need in one place. Take a look at the collections below and learn what industry leaders are doing to make sure that knowledge gets to people when and where they need it.