Simple Ways Liberty Mutual Made Knowledge Management Delivery Easier

Lauren Trees's picture

I talked to Danielle Spudich, knowledge management analyst at Liberty Mutual, about her organization’s efforts to deliver information to employees at the right time and in a format to enable them to learn quickly.

Danielle Spudich will be a breakout session speaker at APQC’s 2017 Knowledge Management Conference April 27-28. You can learn more about APQC’s 2017 KM Conference here.

Why did Liberty Mutual start to look at how people were consuming information and learning?

Why Knowledge Management at Decentralized Companies Demands Unique Solutions

Lauren Trees's picture

I talked to Diego Fernandes, knowledge management senior analyst at Odebrecht, about engaging people in knowledge sharing at a decentralized company.

How Johari Window Technique Can Improve KM Communication

Lauren Trees's picture

I interviewed Mustafa Abusalah, senior knowledge manager at Consolidated Contractors Company, about how constant change in a KM program can be a good thing—if done right.

Stop Being Afraid of Knowledge Management Forecasting and Measuring

Lauren Trees's picture

I interviewed Phillip Jones, manager of the change management practice at Access Sciences Corporation, about forecasting the benefits and measuring the results of knowledge management.

Ask Us Answered: Why Is Creating Taxonomy So Challenging?

Christine Kelley's picture

What’s on the minds of other process and knowledge practioners? Ask Us Answered is an APQC blog series that shares a sample of the questions members submit to APQC’s Ask Us service along with the resources and expertise provided.  If you’re an APQC member and have a question you’d like us to answer please Ask Us!

You can also follow us on Twitter @APQC  

Secrets to Knowledge Management Engagement Strategy in Plain Sight

Lauren Trees's picture

I talked to Tamara Viles, manager of knowledge architecture, and Jill Bertrand, knowledge management Management specialist, at TechnipFMC about KM engagement strategies that actually work. Their responses and insights are below.

It’s a No-Brainer: Five Ways to Market Your KM Program

Lauren Trees's picture

February 27 is No Brainer Day, a fun holiday created to remind us that many of our problems have simpler solutions than we may realize. So today, I’ve got a no-brainer for the knowledge management community: If your KM program isn’t catching on like you want it to, it’s time to put on your marketing hat and promote KM like you would any product or service.

How Knowledge Collaboration Affects Engineers’ Expertise Development

Lauren Trees's picture

I recently spoke with Silky Wong, a structural engineer at Fluor with an interest in improving knowledge sharing and collaboration in the engineering discipline. She is involved in research on this topic through Texas Tech University. If you are an engineer currently working in a non-academic environment, please consider taking the survey associated with her research.

Why is knowledge sharing and collaboration so important for today’s engineers?

Some Great Knowledge Management Books For Spring Reading

Rachele Collins's picture

My son is in the 7th grade at Houston’s First Baptist Academy, home of the Warriors, and one of the school’s marketing posters that I used to love walking by in the school hallway was a sign with smartly dressed, fresh-faced FBA students and the caption “Begin Well.” I love this slogan – in only two words, it managed to convey the idea that by investing in your child’s early education at FBA, you are providing him or her a solid foundation to succeed later in life.