Strategic Planning for Knowledge Management

Cindy Hubert's picture

For years I have been curious about how organizations develop and execute strategies. I think my curiosity comes from countless articles and research that says a large percentage (up to 70% according to one source) of strategies never make it off the paper they are on and into action. Or, maybe it’s because one of the most frequently asked KM questions that APQC gets is “how do I align our KM strategy to the organization’s objectives and strategies?” 

How Does Your KM Program Stack Up Against the Competition?

Lauren Trees's picture

Competitiveness is ingrained in human nature. We like feedback on our own performance, but we also like to peek over the fence to see what others are doing—and if they’re doing it better than we are. The same is true in knowledge management. If you’re involved in a KM program, you’re probably curious how your results compare to others, especially organizations that look like yours or have similar knowledge-related goals.

Making KM Digital, Smart, and Engaging in 2018

Lauren Trees's picture

The theme of APQC’s 2018 Knowledge Management Conference—Digital, Smart, and Engaging—was a nod to both the technology shifts influencing the KM space and the continuing need to think about KM through a human lens and motivate employees to document, share, and reuse knowledge. The balance between people, process, and technology has always been a tricky tightrope in KM, and many organizations are working to understand how that balance is changing in light of new tools and capabilities.

Key Takeaways from the Conference

Keys to Evolve and Sustain a KM Program

Elizabeth Larson's picture

Growing up, I spent a lot of time watching baseball and sports movies. One of my favorite movies was Field of Dreams and I can still remember hearing Shoeless Joe say, “If you build it, he will come.” Those of us who’ve seen the movie recall that it wasn’t an easy feat to build a baseball field in the middle of Iowa when resources were scarce and people didn’t understand why a baseball field made sense.

Knowledge management (KM) is a bit like building a baseball field in the middle of Iowa. It’s exciting and thrilling, yet filled with unknowns.

How to Overcome Barriers to KM Engagement Through Storytelling

Elizabeth Larson's picture

I remember the first time I watched a TED talk. I was mesmerized by the story, wondering who this person was and how they kept me curious, attentive, and engaged. The speaker masterfully wove together a personal vignette and linked it with a broader theme to captivate my attention. My emotions were captured, I was transported into another person’s world, and above all, I was now an advocate for this way of learning and communicating. Years later, I can’t remember who it was or the topic discussed, but I remember how I felt.

Working Out Loud Is KM’s Most Transformative Trend

Lauren Trees's picture

Last week I had the pleasure of recording a podcast with Stan Garfield, a long-time community leader, experienced speaker, and prolific author in the knowledge management space. I asked Stan about the latest developments in knowledge management, and he shared his top 10 list of trends and hot topics.

How to Get People to REALLY Share Knowledge in Groups

Carla O'Dell's picture

One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.

How can we help people feel safe to share opinions and information?

Knowledge Management Experts on KM’s Role in Digital Transformation

Lauren Trees's picture

APQC asked KM experts about emerging trends in KM, digital transformation, and the importance of soft skills. These experts will be speaking at APQC’s 23rd Annual Knowledge Management Conference April 16-20.

Roundtable participants include:

Empowering People for the Digital Age

Carla O'Dell's picture

Technology of the future will change our experience, but self-awareness is a change in consciousness. Change really comes down to whether or not people feel safe to explore new things, feel supported as they are learning, and feel confident in themselves and their ability to navigate this digital explosion.

How to Get Your KM Strategy Right from the Start

Lauren Trees's picture

APQC asked a roundtable of knowledge management professionals about the biggest mistakes people make in KM strategy, how to identify problems that KM can solve, and the common traits of successful KM programs. All of our roundtable participants will be presenters at APQC’s 2018 KM Conference April 16-20 in Houston.

The roundtable included the following participants: