Amazon Prime’s Random Approach To Productivity

Carla O'Dell's picture

Amazon.  The Behemoth of Booksellers.  The Disruptor of Retail.   The Patron Saint of the US Postal Service (their Prime saved USPS’s bacon).

Amazon. The Paragon of Predictive Analytics.  The Role Model of Recommendation Systems.

Given Amazon’s obsession with data and analytics, I was blown away when I saw this video of how Amazon arranges their Prime Now warehouse.

How Process Management is Like Teenage Boys?

Holly Lyke-Ho-Gland's picture

As many of you know by now, I’m the proud parent of a high school student, with all the joys and frustrations that entails. I was recently struck with how much being a parent is like managing a business. Think about it. There are:

  • performance measures to monitor—grades and standardized tests,

  • workflows to manage—time management and study habits, and

  • employees to engage—celebrating successes, keeping morale high, and working with my son to embrace changes to study habits and prioritizing assignments over video games.

Virtual Reality Needs to Go Social to Benefit KM

Carla O'Dell's picture

Driving a Rover on Mars? Touring Valen's Reef in the Bird’s Head Seascape international preserve? Reliving Hurricane Sandy as the waters rose? I had a chance to experience all three of these in virtual reality (VR) at the 2016 Aspen Ideas Festival. 

Is Attending Aspen Ideas Festival on Your Bucket List?

Carla O'Dell's picture

If attending the Aspen Ideas Festival isn’t on your bucket list, you might consider adding it.

Every summer, one thousand movers and shakers, CEOs, authors, politicians, pundits, and artists gather to share the biggest ideas of the day and seek solutions to the world’s pressing problems. I had the pleasure of attending this year in late June and wasn’t disappointed.

Benchmarks That Really Matter in IT

Posted in
Ken Hayman's picture

metal rulerBenchmarking continues to be a top tool used by leadership teams to support decision making. Organizations continually strive to leverage IT to support and align core business activities such as strategic planning, process improvement efforts, and budgeting.

Can ‘The Internet of Everything’ Transform BPM?

Holly Lyke-Ho-Gland's picture

APQC recently talked to Charlie Martin, Director in Cisco Advanced Services, about how process can leverage the ‘Internet of Everything’ to transform business process management.

Charlie will be leading the Unlocking Business Process Transformation: Leveraging the Internet of Everything breakout session at APQC’s 2016 Process Conference Oct. 3-7.

You can connect with Charlie on LinkedIn.

That Machine is a Better Storyteller Than Me

Carla O'Dell's picture

I am willing to bet that machines wrote some of the emails, spider crawls, and media alerts that come across your screen every day. A grizzled sports writer didn’t write the recap of the baseball game; most weather alerts and forecasts weren’t written by a meteorologist; financial analyses and stock market reports were not written by an intern or junior staffer.

Internet of Things (IoT) Changing the Game in Supply Chain

Andrea Stroud's picture

The evolving “Internet of Things” (IoT) is bringing about a new level of interconnectivity among devices, people, and organizations. The acceleration of IT interconnectivity in the supply chain function also creates potential risks if organizations do not ensure that they are making the right investments and have a plan of what they hope to get out of their IoT investments. The physical supply chain and the infrastructure that supports it (from manufacturing to delivery) are rarely designed with point-to-point IT risk management in mind.

What’s Driving Finance Improvement?

Haley Carroll's picture

Today to win, organizations have to outmaneuver the competition, and this is where finance needs to step up and become a better business partner. But how are CFOs, and the finance functions they manage, driving process improvement efforts that lead to this outcome? To answer this question and more, APQC’s Senior Research Fellow in Financial Management, Mary Driscoll, fielded a survey to determine what tools, techniques, and technologies will enable finance to reach its full potential and stay relevant in the eyes of the business.