Sometimes It's Not the Thought that Counts

Michelle Cowan's picture

Good intentions are fine when it comes to giving gifts to people you don't know very well, being late for dinner even though you left work early, or forgetting to buy milk even though you wrote it on your list, but they are not enough to make a business successful. Sure, I want to do business with organizations that have the best intentions at heart. But I also expect those organizations to take action on their intentions. If I don't see actions and results, forget about keeping my support or my business.

APQC Recognized as a Global MAKE Award Winner

Lauren Trees's picture

The news was just released today that APQC has been named a 2011 Global Most Admired Knowledge Enterprise (MAKE) Award Winner. This is the second time we’ve been recognized as a Global Winner and the seventh time we’ve been acknowledged in the North American category. We are thrilled and humbled to be included on this list of amazing organizations, which includes many of our members, customers, and featured best-practice firms.

Out of Your Bubble, Process Nerds

Michelle Cowan's picture

Whew! APQC's 2011 process conference was a huge success. We hosted some fantastic presenters who shared information that people could actually go home and use. You can view the presentations in our 2011 Process Management Conference Presentations and Slides collection. Great stuff in there.

Hey, All You Daredevils!

Michelle Cowan's picture

Love risk but hate loss?  You're not alone.

“This new market strategy is great… but what if we lost one of our key clients?” “This product has the potential to make a huge splash… but should we stray too far from what we are known for?” “This improvement proposal could improve our efficiency, safety, and alignment significantly… but the up-front cost is pretty high.”

In Case You'd Like to Know...

Michelle Cowan's picture

Yesterday, I hosted a Webinar all about the new “Business Excellence” content in the Knowledge Base. If you are at all curious about the latest and greatest that we have in process management, measurement, benchmarking, and innovation, check it out here:

Now in the Knowledge Base: Business Excellence

Killer Instincts in Product Development

Marisa Brown's picture

It might seem harsh to talk about killing potential new products before they launch. Killing them before they go to market means they never get a chance to be the next "big thing." But the reality is that organizations with the ability to make those tough decisions tend to have greater success in the market for those products that they do launch.

New Product Development - Best Practices and Performance Metrics

Marisa Brown's picture

Want to know how leading organizations keep their innovation processes rigorous yet flexible? APQC gathered data from 250+ organizations and created two reports: the first is more qualitative and focuses on the best practices. The second is quantitative and highlights the metrics and benchmarks of the best performing organizations. 

Blue Coat Found the Green by Going Green

Marisa Brown's picture

Green Supply Chains Are Good for Business was Blue Coat Systems key takeaway when it revamped its entire supply chain. It revisited product design, logistics, and energy consumption. And found that going green helped save money.

Don't Get Squished Under the Wheels of Innovation

Marisa Brown's picture

Heads up! The wheels of innovation keep on rolling, and you don't want to get caught under your competitors' wheels. One of the best ways to avoid getting run over is to look both ways before you cross the street. When you can see what is coming, you can make a more informed decision about your path forward.