Why The Human Side of Productivity and Quality Matters to You and Me

Michael Cappelli's picture

After spending close to a year working with financial processes, I am entering the realm of human capital management (HCM) at APQC. It is an interesting transition. Whereas most process improvements assume people will be there to make them happen, HCM is all about empowering people so they can.  As I learn more about how APQC’s HCM research helps people perform and improve, I will be sharing what I learn with APQC members.

How Cardinal Health Used Peer-Based Learning to Improve KM

Lauren Trees's picture

“How can I get employees to learn from one another?” is a question I get asked at least once a month. And it makes sense that so many organizations are interested in peer-based learning as a way to transfer knowledge and close skill gaps. When an employee needs to get up to speed on a particular topic or skill, there is almost always another employee somewhere in the organization who could help that individual. And this type of learning has several obvious benefits over formal training. For starters, it is relatively low cost and less disruptive to normal work schedules.

Three Things I Learned at Strata+Hadoop World

Michael Sims's picture

As I mentioned a little over a month ago, I was pretty excited about the chance I was given to attend the Strata+Hadoop World conference in San Jose. It turns out that that anticipation was justified.

Build-A-Bear CEO Shares Her Secret to Turnaround Success

Haley Carroll's picture

Turning a struggling organization around is a daunting challenge that many people would run from.  Sharon Price John, however, runs toward tough jobs and has a successful track record of turning around unstable brands and unprofitable businesses.

Breakdown Those Analytics Silos

Elissa Tucker's picture

Photo: Matt BatchelorIntegrated analytics key to strategy execution. Knowledge analytics, workforce analytics, process analytics, analytics in finance—all are topics featured on APQC’s analytics expertise page.

How Cisco is Rewriting the Rules on Performance Management

Haley Carroll's picture

The 2016 Great Place to Work® Conference starts today in sunny San Diego and I'm thrilled that I'll be attending the conference! Last week I had the opportunity to interview one of the presenters--Ashley Goodall, Senior Vice President of Leadership and Team Intelligence, Cisco Systems, Inc. who will be speaking on Making People Leaders Your Biggest Bet. In this interview with Mr.

How to Build a High-Trust Culture—Lessons from the 2016 Fortune 100 Best Companies to Work For®, through the Eyes of a Millennial

Haley Carroll's picture

Building a high-trust culture should be on the mind of every business leader as findings released by Great Place to Work® reveal the close connection between high-trust organizational cultures and voluntary employee turnover. Organizations featured on the 2016 Fortune 100 Best Companies to Work For® list have a voluntary turnover rate half that of industry peers. So, what are these organizations doing differently?

No More Excuses—Just Get Predictive!

Elissa Tucker's picture

In this final blog post based on our recent interview, Greta Roberts, co-founder and CEO of Talent Analytics, Corp. explains what predictive workforce analytics maturity really means and provides insights for organizations transitioning to making data-based workforce decisions.

Congrats!! to APQC Members on the 2016 Fortune 100 Best Companies to Work For® List

Elissa Tucker's picture

APQC is proud to congratulate and recognize the APQC member organizations who have earned spots on the 2016 Fortune 100 Best Companies to Work For® list. Being a great workplace can boost employee retention, workforce productivity, job applications, and financial returns. Learn what it takes to become a great workplace from the APQC resources below.