Want to Move Up in Your Career? Better Start Sharing Knowledge

Lauren Trees's picture

Last month, APQC published its newest KM report, Engagement and Participation for Knowledge Sharing and Collaboration. In the report, our research team outlines 17 best practices for engaging employees in KM and encouraging them to embrace KM tools and approaches. For me, the most fascinating finding in the report is the extent to which the best-practice organizations link KM participation to career progression.

Process Management—Another Solid Solution for Boosting HR Performance

Elissa Tucker's picture

In my last blog post I wrote about how HR shared service centers can be a powerful vehicle for perfecting HR operations—containing work force costs, speeding work force transactions, and delivering exceptional HR customer service. In this blog post, I want to talk about another strategy for improving the effectiveness and efficiency of the HR organization: process management.

Process management is an approach to governing the flow of work across an organization. When applied specifically to the HR organization, process management involves:

Perfecting HR Operations: The HR Shared Services Solution

Elissa Tucker's picture

At the start the year, I identified six priorities for HR. Among them was the imperative for HR to perfect its operations. In the article, Human Capital Management 2011, I wrote:

Change Management: The Heart of Process Management

Michelle Cowan's picture

Without proper change management, you can forget about moving your organization to process management. There is a reason change management is located at the heart of APQC's Seven Tenets of Process Management—number four of seven. All the other tenets, in a way, revolve around change management. The first three—strategic alignment, governance, and process models—lead naturally to change management.

9 Keys to Managing Executive Performance

Elissa Tucker's picture

Now is the time for organizations to focus on executive performance. A recent survey of 1,800 executives conducted by global management consulting firm Booz & Company found:

“The majority of executives in all industries indicate that their companies lack ‘coherence’: They struggle with setting a clear and differentiating strategy, ensuring day-to-day decisions are in line with their strategy and allocating resources in a way that supports the strategy.”

Protect Your Organization’s Intellectual Capital

Elissa Tucker's picture

With the impending retirement of the Baby Boomer generation, the need for transferring knowledge is a business imperative. A recent BusinessWeek article, Intelligence Lost: The Boomers Are Exiting, notes “The loss of business intelligence and corporate knowledge, especially in R&D-focused organizations, could amount to billions of dollars in lost intellectual capital. Leaders must act fast.” If you are an HR leader, where do you start?

Leadership Skills Wanted. Help is Here.

Elissa Tucker's picture

More than three-quarters of organizations responding to APQC’s Work Force Capabilities 2011 survey indicated that senior management/executive leadership skills are somewhat or very difficult for them to secure. Eighty-six percent of these organizations plan to address this and other talent shortages by updating the content of their training and development courses and programs. APQC can help.

Executive Pay is Up. Is Your Organization Getting Its Money’s Worth?

Elissa Tucker's picture

Reports from The Economist, The Wall Street Journal, and The New York Times indicate that executive compensation has been on the rise. Help ensure your organization gets as much value as possible from its investments in the executive ranks by adopting best practices in executive performance management.

Employee Wellness. It’s Good Business.

Elissa Tucker's picture

It has taken half a century but wide-spread support for "wellness" is finally here. A majority of medium and large-size employers have implemented some form of health and productivity management (HPM) or employee wellness initiative. Common initiatives, aimed at improving employee health and productivity, include health-risk assessments, smoking cessation programs, and chronic condition management.

Resources to Help You Meet Your 2011 HR Objectives

Elissa Tucker's picture

2011 is more than halfway through. Find HR trend, benchmarking, and best practices content that can help you reach your human capital management (HCM) goals in my latest Webinar, Now in the Knowledge Base: Human Capital Management.

In this recording, I introduce our newest content on HCM topics such as: